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Intermediate Project Manager to oversee the Production Issue Management Team, providing a detailed project plans and resolving production defects.

Toronto, ON
  • Nombre de poste(s) à combler : 1

  • À discuter
  • Emploi Contrat

  • Date d'entrée en fonction : 1 poste à combler dès que possible

Our client is Canada's largest retailer. They are looking for an Intermediate Project Manager to oversee the Production Issue Management Team, providing a detailed project plans and resolving production defects.

Duration: 7 Months, to start

Location: 3-4 days/week onsite - Brampton and North York

Responsibilities:

  • Serve as the primary point of contact for all production defect-related activities.
  • Assign, track, and manage production issues, tickets, and tasks using tools like ServiceNow, Jira, and SharePoint.
  • Work closely with production team to ensure issues are triaged, assigned, and progressed efficiently.
  • Create and maintain detailed project plans, ensuring accountability and visibility across stakeholders.
  • Raise risks, blockers, and issues proactively and communicate resolutions clearly.
  • Act as a strong communicator and bridge between technical teams, QA, and leadership.
  • Ensure release and deployment readiness from a defect-fix standpoint.

Must Have Skills:

  • 5+ Years as a Project Manager in a release/deployment or production support environment.
  • Experience creating and maintaining detailed project plans.
  • Strong working knowledge of Jira, ServiceNow, and SharePoint


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