Intermediate Process & Change Management Consultant- 88536-1

Position Title: Business Consultant

Line of Business: Process & Change Management, Retail Account Services, Retail Operations

What does the LOB do?: The Process & Change Management group for Retail Account Services is accountable for the overall change approach, roadmaps, and implementations of both internal and partner led initiatives.

Duration: 3 Months // Hard end date End of Aug (Aug 31

Remote/Hybrid: Hybrid, every third Thursday of the month.

Office Location: 81 Bay 28th Floor

Work Schedule (hours per week, start time): 37.5 Hours/week, 8-4 or 9-5 Monday to Friday

Job Description:

The main function of a Business Consultant is to develop partnerships with clients to analyze current practices or positions to recommend solutions for improvement. This person is responsible for providing objective advice, expertise and specialist skills in the person’s appropriate field of knowledge to help solve various issues.

Job Responsibilities:

• Identify and meet with potential clients to determine requirements, determine project scope, and provide estimates.

• Carry out research and data collection related to the client and industry.

• Analyze existing practices, positions, and data to understand the client, industry, and nature of business.

• Works closely with the project management team to determine required resources and create timelines.

• Identify strategies and present recommendations for improvement.

• Develop implementation strategies and assist in the implementation of solutions.

• Perform and organize ongoing support for customers such as report building, data quality, new integrations, etc.

Must Have Requirement:

○ Excel

○ Pivot tables

○ Basic formulas (no macros)

ex. Sum, average

○ Visio

○ No code automation

• Regulatory Knowledge in the financial industry

Nice to Have:

• Change management

• Previous experience working in FI

• PMP

• Lean Six Sigma

Education/Experience:

• Bachelor’s degree in Business Management, Business Administration, or a related field.

• Advanced degree (MBA) preferred.

• PMP Certification preferred.

• 0-2 years of related experience.