Intermediate Desk Side Technician and a Project Coordinator to support IT and Cyber Security operations and project coordination

Our client is seeking a Intermediate Desk Side Technician and a Project Coordinator to support IT and Cyber Security operations and project coordination

Join a dynamic IT division managing technical operations, procurement, and infrastructure support within a high-profile public facility environment. This role provides direct executive assistance to the Director of IT and Cyber Security while overseeing technology assets, service coordination, and documentation across multiple IT functions. The opportunity offers strong organizational visibility and involvement in diverse technical and administrative initiatives impacting operational technology strategy.

Contract, Calgary, Onsite, 6 month contract

Must Haves

• Experience as a Desk Side technician supporting IT operations, infrastructure management, and system maintenance
• Experience handling hardware, software, and network troubleshooting within large-scale environments
• Competence in technology procurement, asset tracking, and vendor coordination
• Familiarity with project management tools and IT service management (ITSM) systems
• Experience with Project Coordination and administration

Nice to Have

• Experience supporting executive-level IT leadership and cybersecurity initiatives
• Knowledge of multi-factor authentication setup and access management procedures
• Background in public sector or facility-based IT environments

Responsibilities

• Provide administrative and scheduling support to the Director of IT and Cyber Security
• Coordinate hardware, software, and service procurement processes
• Manage IT asset inventory and ensure timely updates and maintenance
• Assist with troubleshooting technical issues and supporting users across the organization
• Track project milestones, update documentation, and communicate progress to stakeholders
• Oversee vendor contracts, renewals, and resolution of IT service issues
• Assist in implementing access control, data protection, and network security protocols
• Organize department meetings, prepare minutes, and follow up on action items