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Intermediate Business Systems Analyst focus is on case management system 92061-1

Toronto, ON
  • Nombre de poste(s) à combler : 1

  • À discuter
  • Emploi Contrat

  • Date d'entrée en fonction : 1 poste à combler dès que possible


Position Title: Business Systems Analyst

Duration: 6 months

Remote/Hybrid: Hybrid role, Tuesday and 1 Friday every month

Office Location: 81 Bay 15th Floor

Work Schedule (hours per week, start time): 37.50 Hours/week, 9-5 Monday to Friday


Job Description:

• Acts as a liaison between business stakeholders and IT teams to ensure clear understanding of requirements and solutions.

• Evaluates business processes, identifies gaps, and recommends improvements.

• Translates business needs into technical specifications and solution designs.

• Facilitates meetings, workshops, and discussions to gather requirements and validate solutions.

• Assists in testing and validating that solutions meet business objectives.

• Supports organizational change management by helping users adapt to new systems and processes.


Must have skills:

1. BSA experience - 6+ years

2. Jira and confluence - 2 years

3. You have experience working with MS Visio, Excel and PowerPoint. - 5 + years

4. Experience in any case management system e.g. ServiceNow - 2 years

5. Experience working with technical teams - 5 years


Nice to have skills:

1. Banking experience

2. CIBC experience

3. Knowledge of databases - SQL

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