Driver Coordinator - Challenger (Cambridge)

Role Summary:
The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.

Hours of Work:
Sunday to Thursday, 3:30pm - 12:00am

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $38,400 - $48,000
Shift Premiums: $1,500

Work Location & Environment:
300 Maple Grove Road, Cambridge ON, N3E 1B7

Office environment

Key Accountabilities:

In this role, you will:

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
• Assisting with solutions regarding any driver concerns
• Assisting with driver inquiries - payroll, miles etc.
• Updating customer websites relative to the position/shift
• Communicating and problem solving with customers as required

Qualifications

We’re looking for someone who brings:

Education & Experience:

• Minimum of 1-2 years’ experience in a related role in transportation (e.g. dispatch)
• Post-secondary degree or diploma
• Knowledge of truckload dispatch an asset
• ACE and Customs/border crossing experience an asset

Skills & Attributes:

• Exceptional interpersonal skills
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Ability to work with minimal supervision
• Well-organized, enthusiastic, professional and a positive team member