Survey/Geospatial Equipment & Software - Technical Support and Trainer - BC (Western Canada)
Cansel
Burnaby, BC-
Number of positions available : 1
- Salary To be discussed
- Full time
- Published on April 17th, 2024
-
Starting date : 1 position to fill as soon as possible
Description
The ideal candidate is a technical expert who understands the software and hardware solutions we provide at an advanced level. This person will know a variety of products, understand the positioning of the products in the market, how our customers use them, and why. This will include installation, configuration, customization, development, training, and support in Western Canada and California, USA.
• Attend sales calls with Account Managers and sales professionals
• Perform technical sales presentations
• Conduct product training in a classroom environment and/or online
• Provide product Technical Support to our clients
• Develop customized solutions tailored to our customers’ needs
• Assist in the development of product related instructional programs
• Assist in the development and maintenance of product educational materials
• Assist in the development of technical support documentation
• 80% Survey; 20% GIS
• Other duties as assigned
Post-secondary education in Geomatics, Surveying or Civil Engineering.
• Excellent communication skills, both written and verbal.
• Finely tuned customer service skills.
• Familiarity with GPS and conventional data collection and processing, scanning, and photogrammetry.
• High diagnostic, analytical and creative skills.
• Field experience with Trimble Hardware, FARO scanner and UAV surveying is a definite asset.
• Valid driving license and vehicle
- Competitive compensation package.
- Uncapped Commission incentives for the sales team.
- Flexible extended health and dental benefits program.
- Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
- Access to on-line pharmacy
- Company vehicle program for Sales Reps.
- Employee Referral Program.
- Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
- Free access to our online courses database.
- Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
- Preferred rates on some gym memberships.
- Preferred rates on personal insurance.
- Generous long service reward program.
Requirements
undetermined
undetermined
undetermined
undetermined