Description
SUMMARY OF THE POSITION
Person who provides assistance to one or more physicians or professionals, or to a work team, in their administrative and professional duties. He or she prepares medical records, reports and requests for analyses, operating protocols or other documents based on typed, handwritten or dictated texts and enters them on a computer application. The Medical Secretary also prints out such documents and has them distributed to the personnel concerned. He or she may be required to deal with service users, book appointments, and receive and forward messages to personnel concerned and service users. The Medical Secretary handles the mail, writes correspondence and updates the filing of records.
SPECIFIC FUNCTIONS* Welcomes, inform, orients and directs users to their appointments and accompanies them if needed.* Ensures practical organization (appointments, convocations, charts, etc.) of the clinic or service.* Receives, sorts, sends mails and material, and ensures its internal distribution.* Assumes other basic office work and clerical tasks such as typing letters and other documents, making photocopies, sending faxes, making or cancelling travel reservations, etc.* Collaborates with team leader, front line worker and all other staff for the benefit of the users. * Respects the absolute confidentiality of user's files and health condition, and the practices and conduct expected of employees towards users, visitors and other employees.* Provides good ''customer service'' to all users and other staff, in order to foster organizational functioning and indirectly, quality services to the population.
REQUIREMENTS
Education: * High School Diploma
Experience:
- One (1) year of relevant experience.
Knowledge and Abilities:
- Knowledge of medical terminology to prepare documents and reports is a strong asset (possibility of a test);
- Knowledge of the MSSS Network and administrative regulations is an asset;
- Good knowledge of routine office work;
- Good knowledge of Office Suite (possibility of a test);
- Ability to work well under pressure and independently with minimum supervision;
- Be able to handle multiple files at the same time;
- Be able to work under pressure;
- Excellent communication skills (both written and spoken);
- Practical, attentive to detail and analytical;
- Sense of accountability, resourcefulness & vigilance;
- Teamwork skills;
- Well organized.
LANGUAGE* Fluent in Cree and English; * Fluency in French is an asset.
