Boarding Agent

Boarding Agent (full time position)

At Bota Bota, we work tirelessly to create the best customer service experience. Our clients are our ‘raison d’être’, and we strive to do all that we can to assure that each visit is peaceful, enjoyable, comforting… and exceeds all expectations! These principles are applied at every level of the organization and that is why we are always looking for dynamic employees who can provide excellent service so that Bota Bota, spa-sur-l’eau, will be continuing to be known as the reference in the areas of health and relaxation.

Interested in this adventure? Welcome aboard!

Your mission on the boat

Under the responsibility of the Hospitality Supervisor, the Boarding Agent is responsible for welcoming and taking care of the customer according to high-end customer service requirements.

The upcoming challenges of the Boarding Agent

• Greet the customer at his arrival onsite;
• Take care of the customer and clearly explain instructions and rules;
• Provide the customer with valuable insights to insure a successful experience at Bota Bota;
• Manage customers check-in and check-out;
• Be responsive to customers questions or concerns and ensure their satisfaction in a professional and courteous manner;
• Promote the offered services and packages available;
• Makes sure is workstation is clean.

Why hop on board?

• Exceptional place of work: Bota Bota, spa-sur-l’eau is in the heart of the Old Port of Montreal;
• Be part of a growing company that offers multiple opportunities for change;
• Work schedule: 32h / week;
• Competitive salary and benefits;
• Free access to the spa;
• Employee discounts on all massages, treatments, products and gift cards;
• Employee discounts at the spa’s restaurant '' La Traversée '';
• Employee discounts with various local partners;
• Various discounts as an employee of a partner of the Old Port of Montreal.

Want to know more about our crew and to join the team, send us your resume!!