117999 - Functional Analyst - RPA

Work Location
590 Finance - 3rd Floor
Home Worksite
00 - Excluded - VCHA
Labour Agreement
Excluded
Union
905 - Mgt/Excluded-VCHA (37.5 Hr)
Position Type
Baseline
Job Status
Regular Full-Time
FTE
1.00
Standard Hours / Week
37.50
Job Category
Information Technology
Salary Grade
07
Min Hourly
CAD $37.02/Hr.
Max Hourly
CAD $53.22/Hr.
Shift Times
0900-1700
Days Off
Saturday, Stats, Sunday

Come work as a Functional Analyst with Vancouver Coastal Health (VCH)!

Our Data & Analytics Team is looking for an RPA Funtional Analyst to support our robotic process automation initiatives. The successful candidate will be proficient at analyzing existing processes, identifying areas for automation and assessing the suitability of RPA implementation based on detailed business requirements and workflow documentation. The role involves risk assessment, testing, and quality assurance to ensure smooth deployment, and ongoing monitoring for continuous improvement. The RPA business analyst will also play a role in change management, preparing end-users and ensuring compliance with organizational policies.

As a Functional Analyst with Vancouver Coastal Health you will:

• Leverage business and technical knowledge to ensure that assigned business systems effectively support business strategies, objectives, processes and practices for an assigned business area.
• Be responsible for ensuring that functional Business Systems issues are resolved effectively and in a timely manner and continually look for opportunities to maximize usage of the system to ensure on-going business process improvement.
• Be the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC), and acknowledged as the expert in the designated Business Systems’ modules and work with stakeholders to streamline and standardize processes and implement best practices.
• Work with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues.
• Work closely with IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies.
• Ensure established operating standards and policies are adhered to.
• Configure system changes affecting system processing and changes to common data elements shared across modules, write queries to pull information from the system and conduct system audits to ensure data integrity.
• Identify opportunities to further take advantage of the system and keep up to date with new and upcoming functionality. Provide technical leadership and direction to Analysts as required and provide advice and system recommendations to business area team members and other corporate department stakeholders.

Education & Experience

• Bachelor’s Degree in a related discipline supplemented by related Information Systems courses.
• Minimum of five (5) years’ recent related experience within a large organization with an emphasis on business systems and reporting an equivalent combination of education, training and experience.
• Extensive experience with complex Business systems, project planning and control are essential.

Knowledge & Abilities

• Expertly applies knowledge of business system modules relating to the designated business area (Employee Engagement/HR, Scheduling & Timekeeping, Finance, Supply Chain, Payroll, Accounts Payable and Revenue Services, etc.) and maintains an understanding of interdependencies with other modules.
• Uses an understanding of business functions and processes in order to enhance business processes and create efficiencies through enterprise application systems.
• Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes and systems, enhance efficiency and contribute to overall organizational success.
• Uses strong communication skills and the ability to establish and maintain strong communication channels with stakeholders.
• Applies solid technical and troubleshooting abilities in the provision of Business Systems & Integrations support.
• Exercises strong initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.
• Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
• Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.