Description
Job Code: 25OCT88
Office, Clerical, Technical
CAREER OPPORTUNITY: CLOUD SYSTEMS ADMINISTRATION SPECIALIST - MICROSOFT
ABOUT THE UPPER GRAND DISTRICT SCHOOL BOARD (UGDSB)
The UGDSB employs a team of approximately 4,000 dedicated staff who serve more than 35,000 students attending a variety of programs across 66 elementary and 11 secondary schools as well as continuing education and adult learning centres in the counties of Dufferin, Wellington, and the City of Guelph. We are committed to supporting student achievement and well-being through our team of dedicated staff and strong learning communities, always striving to meet the diverse needs of our students
The UGDSB is situated on the ancestral, treaty and title lands of two Anishinaabek Ojibwe Nations: the Michi Saagig of the Credit and the Saugeen Ojibway Nation. This land also includes a specified tract of land granted to the Six Nations of the Grand River. These Nations hold legal and specific rights in their respective territories. This area has been and continues to be home for Indigenous Peoples and non-Indigenous peoples.
We are proud to offer our employees a comprehensive range of total rewards designed to recognize their contributions to our shared success, including competitive compensation, a defined benefit pension plan, professional development opportunities, and vibrant wellness programs.
Join a community that values innovation, fosters growth, and empowers you to make an impact. and Find Your Path.
THE OPPORTUNITY
The UGDSB is seeking a dynamic individual to join our Digital Support Services team for a permanent full-time opportunity in the capacity of Cloud Systems Administration Specialist - Microsoft.
Location: Guelph Board Office (500 Victoria Road N, Guelph, ON)
FTE and Hours: 1.0 FTE; 35 hours per week
Base Hourly Pay Rate: $30.93 - $37.66 per hour; wage rate effective September 1, 2025
Labour Market Adjustment: A 24% labour market adjustment to be applied to the base hourly pay rate; hourly pay rate inclusive of the market adjustment is $38.35 - $46.70 per hour; wage rate effective September 1, 2025
Note: Labour market adjustment may fluctuate based on local market and at discretion of the Board
Start Date: As soon as possible
Board Information: 12-month position; permanent; full-time; Office, Clerical and Technical (OCT) Union
Vacancy Status: This posting is for an existing vacancy
Reporting to the Manager of ICT Infrastructure, the Cloud Systems Administration Specialist - Microsoft is responsible for administering, supporting, and optimizing the organization's Microsoft 365, Google Workspace for Education and on-premises environments. This includes managing Identity and Access Management (IAM), Privileged Access Management (PAM), and Secrets Management platforms to ensure secure and efficient access to systems and data. The role involves technical administration across cloud and hybrid infrastructure, including Google Cloud, Azure, Active Directory, messaging, and printing services.
The Cloud Systems Administration Specialist also develops and maintains automation scripts and tools, provides advanced Tier-2 technical support, and resolves complex issues within an IT service management framework. Additionally, the role includes continuous infrastructure monitoring, supporting disaster recovery and incident response efforts, delivering training and awareness programs, and mentoring junior team members to enhance overall IT service delivery.
Responsibilities:
Responsibilities include but are not limited to tasks and duties in the following areas:
- Cloud Platform Management
- Identity and Access Management (IAM)
- Systems Management
- IT Service Management
- Tier-2 ICT Support
- Compliance and Regulatory Compliance
- Technical Documentation and Training
- Perform other duties as assigned to grow and develop as an IT professional
Experience and Qualifications:
- Post-Secondary Degree / Diploma in Computer Engineering, Electric Engineering, or another related technical field with 3 years of appropriate experience; or 5 years combined education and/or experience deemed equivalent by the board. Post Secondary Degree in a related field preferred.
- 3+ years of experience as Global Administrator, identity and access management (IAM), systems management, IT service management (ITSM), virtual environments, Disaster Recovery, and Tier-2 ICT support.
- 3+ years of experience as Global Administrator, Azure Entra ID and Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- 3+ years experience as Global Administrator, Google Workspace administration, including Gmail, Google Drive, Google Classroom, and Google Meet.
- Proficiency in Microsoft Power Platform, SharePoint Online and Windows server, desktop, macOS and ChromeOS operating systems.
- Experience in continuously monitoring cloud platforms for security threats and vulnerabilities using security tools and services.
- Experience in administering and enforcing security policies and procedures for Microsoft 365, Azure, and Google Workspace cloud platforms.
- Skilled in managing user access, identity lifecycle (provisioning/de-provisioning), MFA/SSO, IAM policy enforcement, and role-based access control.
- Proficient in supporting endpoints and virtual infrastructure, scripting (GAM, PowerShell, BASH), and using IaC tools. Experienced in applying DevOps practices for automation and collaboration.
- Knowledge of ITIL and CIS Controls. Experienced in IT/data center infrastructure projects and vendor support coordination.
- Strong expertise with incident response and forensic analysis, complex issue resolution, system integration, bug fixing, and proactive system optimization.
- Experienced in leading IT and infrastructure projects. Skilled in multitasking, time management, and delivering results on schedule.
- Knowledgeable in cybersecurity regulations and experienced in audit coordination and conducting security assessments.
- Skilled in creating technical documentation, delivering training programs, maintaining licensing records, and mentoring Tier 1/2 support staff.
- Certificates such as Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert, Security, Compliance, and Identity Fundamentals, Azure Administrator Associate, CompTIA Security+ , Google Certified Professional Collaboration Engineer, Google Certified Administrator preferred.
- Proficient in enterprise IT operations with expertise in TOPdesk, Intune, Google Workspace, Microsoft Defender, PowerShell, Power Platform, email security, Azure Site Recovery, Veeam, Hyper-V, Azure Arc, Ansible, Terraform, CyberArk, Keeper Security, Google Vault, and PSADT.
Ready to make a difference? Candidates are invited to submit their application through , no later than 4:00 p.m. on December 23, 2025. To submit your application, click the “Apply” button at the top of the page or visit: .
Please note: An original Vulnerable Sector Check (VSC) must be provided prior to the commencement of employment (if the successful candidate is external). The VSC must be dated within 6 months of the start date of employment. For further information, refer to the UGDSB's for requirements.
While we thank all applicants for their interest in working for the UGDSB, we wish to advise that only those selected for an interview will be contacted.
As part of our recruitment practices, Artificial Intelligence (AI) will not be used in the screening, assessment, or selection process for this job posting.
INCLUSIVE RECRUITMENT & HIRING
The UGDSB is committed to building a diverse staff that is reflective of the community and students we serve. We actively encourage applications from members of groups who have historically and/or currently experience marginalization and/or barriers to equity, including, but not limited to:
- First Nations, Inuit, and Métis peoples
- Persons of marginalized sexual orientations, gender identities, and gender expressions
- Members of groups that commonly experience discrimination based on race, ancestry, ethnicity, colour, religion and/or spiritual beliefs, or place of origin
- Persons with disabilities
At UGDSB, we recognize that individuals may hold overlapping identities, which shape their experiences in unique ways. We are committed to our responsibility to create and maintain inclusive, equitable environments where everyone can fully participate, thrive, and reach their potential. To learn more, please visit .
Accommodation & Accessibility
If you require accommodation at any phase of the recruitment process, please contact .
APPLICANT SELF-IDENTIFICATION QUESTIONS
The UGDSB is committed to fair and equitable hiring practices. As part of this commitment, we are collecting voluntary self-identification data to achieve an inclusive, diverse and representative workforce. The data aims to intentionally identify and remove barriers for equity-deserving communities at each stage of the hiring process.
Access to this information is restricted to People, Leadership and Culture (Human Resources). Personal information on this form is collected under the authority of the Anti-Racism Act, 2017, S.O. 2017, c. 15 in accordance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. The UGDSB is committed to respecting the privacy of our staff, students and applicants. To learn more, please visit .
People, Leadership, and Culture (Human Resources) will use aggregate data from all forms (not individual data) for internal reporting. For more information on Human Rights at UGDSB, please visit .
Completing the form is voluntary. If you prefer not to answer any or all questions, you can select “Prefer not to answer”. Choosing “Prefer not to answer” as a response will not impact your application or consideration for employment. If you have questions or concerns about this form, please contact .
18-Dec-25
