Manager, International Admission

Department: Admission Services
This position is represented by the agreement between the Professional Staff Association and the University of Guelph

Temporary full-time from 06/02/2025 to 07/10/2026
Temporary Absence of the Regular Incumbent

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)

General Purpose

Reporting to the Associate Registrar, International Recruitment and Admission, the Manager, International Admission (MIA) is responsible for ensuring that the University of Guelph meets its international enrolment and revenue targets by managing the admission process for manually adjudicated Semester 1 students. This management includes developing and implementing admission strategies and customer service systems improvements to support a strong and growing applicant pool of committed and well-qualified international applicants. This position specializes in the adjudication of admission decisions for students from international curricula and must have a thorough knowledge base of all degrees and majors as well as on-campus resources that may facilitate applicants’ academic transition and success as a student at the University.

As a champion in international admission innovation, the incumbent will maintain a responsive knowledge bank of solutions in support of the International Recruitment and Admission Team. This role will oversee two International Recruitment and Admission Coordinators (IRACs) and have shared responsibility of managing the International Recruitment and Admission Officer (IRAO), co-op and work study students as needed.

Duties and Responsibilities

• Overall management of the International Student Ambassador Program
• Updating detailed curriculum changes in web-based and print materials that relate to international admissions and annual Common App systems updates
• Ensuring admission practices, processes and protocols remain innovative and in-line with best-practices in the sector and support the growth of our enrolment funnel of qualified undergraduate degree applicants from diverse education systems and backgrounds
• Developing admission-related documentation and support systems for a future Summer Program and applicants to the Integrated Admission Pathways
• Supporting the Associate Registrar, International Recruitment and Admission as part of the larger recruitment and admissions strategy within Admission Services
• Providing leadership on file adjudication, admission training, document verification and research/identification of best practices as it relates to international admissions
• Developing and managing the admissions portfolio within the newly implemented CRM system (Slate)
• Offering advice and counsel to prospective students, their parents/guardians and high school guidance counsellors with respect to admission requirements (domestic and international), academic program profiles and other issues related to admission
• Developing relationships with guidance staff in local international schools and upon request, recruiting and presenting to international students in local Ontario high schools, language schools and at events with larger numbers of high-quality international students at international schools abroad
• Delivering presentations on-campus to ELCP (English Language Certificate Program) students

Requirements

• Undergraduate Degree in a related discipline (Master’s Degree preferred) and three (3) years relevant experience, or an equivalent combination of education and experience
• Strong administrative skills, including strategic planning and evaluation
• Excellent oral and written communication skills, ability to work independently and with others
• Exceptional organization ability, staff and student management experience
• Proficiency in Microsoft Office including Word, Excel and PowerPoint
• CRM experience (in a Slate or similar academic prospect management system preferred)
• Experience in Colleague or similar SIS

The incumbent must be able to work well in a fast-paced, high-pressure, deadline driven environment with close attention to detail and accuracy, and strict adherence to University policies. The incumbent must have a valid passport and drivers’ license as some local and international travel is required in this position.

Employee Type: Regular
Position Number: 10497008
Classification: P&M FT- Band 05
Professional/Managerial Salary Bands
The target hiring salary for this position is minimum up to 96% of midpoint for the salary grade.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 05/01/2025
Closing Date: 05/09/2025