Referral Specialist

Altum Health is a department within the University Health Network with over 300 employees across several sites (Ajax, Barrie, Brampton, Cambridge, Hamilton, Mississauga, Oakville, Oshawa, Toronto, Scarborough, and Vaughan). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing “The Right Care. Always.” by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

We are currently looking for an experienced Referral Specialist to join our Toronto team! As an integral member of the Altum Health team, the Referral Specialist is the first point of contact with internal and external clients and establishes the first impression with referral source and clients of the client centric care and service provided by Altum Health. The purpose of the Referral Specialist is to hold a holistic organizational vantage point, to see the ‘bigger picture’ to help Altum Health meet contractual Service Level Agreements for access to services with maximum efficiency.

Duties: