Medly CRM Clinical Coordinator

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Position Summary

The Registered Nurse, working as the Medly CRM Clinical Coordinator, collaborates with the interdisciplinary team of the UHN CaRE (Cardiovascular, Renal, and Endocrine) Clinic to support the delivery of high-quality care for patients with cardio-renal-metabolic conditions. This role is embedded within a pilot quality improvement project adapting the Medly remote management platform for cardio-renal-metabolic care, while concurrently supporting day-to-day care delivery within the clinic. Responsibilities include monitoring and triaging daily Medly alerts, communicating with patients and families to support proper use of Medly, and providing education on disease management and self-care. The Medly Coordinator applies clinical knowledge and best practice guidelines to support guideline-directed medical therapy, including medication titration, while ensuring accurate documentation within the EPIC health information system. In addition to clinical responsibilities, the nurse contributes to the pilot by onboarding and consenting patients, extracting clinical data, and supporting evaluation activities that inform ongoing program refinement. The Medly Coordinator prioritizes workload effectively, contributes to continuous quality improvement initiatives, and promotes a collaborative and patient-centered care environment.

Duties:

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.