Description
Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
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Delivery coordinator and quality assurance (hybrid role), open availability required (including Saturdays and Sundays):
- Provide excellent customer service by optimally routing deliveries of customer orders
- Be the liaison between store associates and leaders, delivery and other partners, and customers
- Ensure quality of service and solve potential issues related to timely deliveries, order accuracy, product quality, and customer satisfaction
- Identify and close gaps within the software systems, delivery address discrepancies, processes, and expectations
- Support with inbound scheduling, receiving, verification and put away
- Perform customer order and loading audits
- Be involved in inventory cycle counts, inventory on-hand and location movements, and corrections
- Support with order picking, packing, and loading
- Support all areas of the DC (FDC, BDC, MDO) as needed and perform other assigned tasks
