Inside Account Representative | Représentant(e) de compte interne

About the role:
Are you a motivated sales professional who thrives on building relationships and driving revenue? As an Inside Account Representative at TD SYNNEX, you’ll manage a defined portfolio of partner accounts, delivering exceptional service while accelerating business growth. You’ll play a pivotal role in our technology distribution channel-collaborating with vendors, field sales teams, and internal support to exceed sales targets, optimize customer satisfaction, and unlock new opportunities.

If you’re ready to advance your sales career, develop strategic account plans, and make a meaningful impact on partner success, this is the role for you.

What You’ll Do:
• Own customer and territory P&L, leveraging critical thinking to maximize profitability and achieve quarterly targets
• Generate new business through proactive outbound prospecting and high-quality inbound lead follow-up
• Partner with field sales to respond to RFPs, deliver compelling proposals, and support Quarterly Business Reviews (QBRs)
• Research market and account data to identify growth opportunities; develop and execute territory expansion plans
• Build and maintain strong relationships at purchasing, sales, and operations levels; align with vendor management to drive solution adoption
• Develop detailed account profiles, track buying patterns, and recommend additional TD SYNNEX products and services
• Anticipate challenges and escalations; collaborate with senior Inside Account Executives to resolve complex customer issues
• Document account procedures and delegate routine tasks to internal support teams for efficiency
• Collaborate with Sales Support to ensure timely, accurate processing of quotes, orders, and pricing adjustments
• Attend virtual or in-person TD SYNNEX and industry events to network, stay informed on product innovations, and represent our brand
• Apply basic project management techniques to fulfill customer requests and coordinate cross-functional resources

What We’re Looking For:
• 1-3 years of inside sales, account management, or related experience (or equivalent combination of education and experience)
• High school diploma required; bachelor’s degree preferred
• Excellent interpersonal, verbal, and written communication skills in English (additional local/regional languages a plus)
• Proven ability to negotiate, influence stakeholders, and present solutions persuasively
• Strong analytical and critical-thinking skills; comfortable managing data entry and P&L responsibilities
• Exceptional organizational skills with the ability to prioritize and multi-task in a fast-paced environment
• Adaptable and resilient-able to perform under pressure and respond constructively to change
• Self-starter who can work independently, maintain confidentiality, and collaborate effectively across teams
• Intermediate proficiency with CRM systems, ERP platforms, and Microsoft Office suite

Annual compensation offered will be based on several variables including geographic location, work experience, education, and skills/ achievements, and will be mutually agreed upon at the time of offer.

• Hiring Salary Range $ 63,900- $75,000 CAD

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!