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Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684

Sunnybrook Health Sciences Centre

Toronto, ON

Salary To be discussed
Contract job
Published since 10 day(s)
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1 position to fill as soon as possible

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Description

Summary of Duties
- - Supports with the development of UKG Pro WFM training plans and strategies.
  - Facilitates the dissemination of this content via multiple different pathways, including: live seminars, virtual presentations, drop-ins, roadshows, and on-site kiosks or stations.
  - Provides users with ongoing assistance to address any system queries and/or scheduling procedures.
  - Effectively delivers information to employees at every level of the organization with respect and clarity.
  - Maintains and updates all training documentation to reflect the most recent software releases or upgrades.
  - Reinforces scheduling best practices with confidence and consistency, especially in high-pressure situations.
  - Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
  - Works in a team environment and collaborates with multiple stakeholders to ensure alignment between software training and operational goals.
  - Contributes to departmental projects as required, assisting with preparation, implementation, and stabilization.
  Qualifications/Skills
- Experience with transitioning from one software system to another considered an asset.
- Experience working with Kronos Workforce ESP considered an asset.
- Experience with HR processes, workforce planning, and/or clinical operations considered an asset.
- Experience working with UKG Pro WFM is strongly preferred.
- Proficient with Microsoft Office 365, Zoom, and Learning Management Systems (LMS).
- Ability to think independently and demonstrate good problem-solving skills.
- Excellent organizational skills; must be able to handle multiple priorities simultaneously in a fast-paced environment.
- Excellent verbal and written communication skills.
- One year of experience in software training or education is required.
- Minimum two years’ experience working in healthcare; additional experience in scheduling strongly preferred.
- College Diploma in a health-related field or equivalent required.

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Requirements

Level of education

undetermined

Diploma

undetermined

Work experience (years)

undetermined

Written languages

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Spoken languages

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Internal reference No.

f05b775b21784a9bcf91d981f0436eda

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