Patient Education: Project Coordinator - Patient Portal, Website, Patient and Family Education Learning Centre - Temporary Full-Time - 2025-14355

Patient portal, web site and Patient Education Research Learning Centre
 

Summary of Duties:
The Project Coordinator will be responsible for identifying and providing a list of functionality needed from the current navigation platform E-Care (electronic care) at the Odette Cancer Centre to a new patient portal that will be implemented as part of Sunnybrook’s new Health Information System. Responsibilities will include documenting functionality on E-Care for the patient portal, providing a comprehensive list of patient education resources to be made available on the new portal, identifying any new requirements for patient education within the portal, ensuring the migration of content from current content management system to patient portal and working with the patient education team on new web site for content updates, content management and content creation.  Additionally the project coordinator will have responsibilities in collaboration with the Patient Family Education Manager with oversight of the Patient Education Learning Centre operations including the training of volunteers, maintenance of education resources and triaging of patient education inquiries to the Patient Education team. This will be a hybrid work model.

Responsibilities include:

• Create and identify patient education resources and content to be available on the new patient portal and website
• Update and populate the portal and new web site with patient education resources
• Collaborate with patient education team on data/evaluation strategy
• Work with Manager of Patient Education to identify patient education functionality within the new portal
• Bring together key stakeholders and work collaboratively with clinical teams to identify patient education requirements for the new portal
• Audit E-care treatment plans to ascertain need for review and updating
• Provide part time oversight in collaboration with the Patient Education Manager of the Patient Education Learning Centre
• Facilitate training sessions for Patient Education Learning Centre volunteers
• Audit E-care to create an inventory of functionality for patient portal lead  
• Identify and document E-Care functionality required for the new patient portal

Reports to Manager Patient Family Education – Cancer Program

Qualifications/Skills:

• Preferred candidate will hold a baccalaureate degree in a field such as Health Sciences, Information Science or Business plus a minimum of 2 years related experience or the equivalent combination of education and experience
• Knowledge and experience of patient education services is an asset 
• Experience with volunteer management and coordination is an asset
• Content creation in patient education is preferred
• High degree of initiative and self-directedness 
• Experience with content management systems like SHARE POINT
• Experience working with web based programs
• Excellent time management and organizational skills
• Excellent communication and interpersonal skills
• Work well with interprofessional team 
•  Ability to work accurately and efficiently while adapting to changing environment and priorities
• Computer literacy, proficiency in Microsoft Office suite of applications