Patient Administrative Associate - Fracture Clinic - Casual 2024-7480

The Fracture Clinic is currently looking for a Casual Patient Administrative Associate (PAA) to join our inter-professional team.  The PAA will be responsible for co-ordination of patient flow and patient activities, communication between departments and maintaining accurate patient records.     Summary of Duties Provide advanced PAA support to the Fracture Clinic Coordinate all administration and clerical activities within the department Duties include: Patient Registration and updating of patient information, scheduling appointment, ordering and coordination x-rays and other diagnostic procedures Chart preparation for all patients Handle large volume of incoming calls, emails; book large volume of referrals Other administrative duties as required   Qualifications/Skills Two year Business/Office Administration diploma One year of Administrative/Business experience in a hospital/health care environment preferred Candidates who have successfully completed the hospitals PAA training will be given priority consideration Successful completion of Medical Terminology course Competent in Microsoft Office software, Sunnycare, Quadramed and Accuro Excellent inter-personal skills and ability to work well with a diverse group of individuals Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fast-paced, high volume team environment Proven ability to organize work-flow and function under fluctuating case/workload demands for 16 clinics; time management, accuracy and attention to detail skills required Keyboarding at 40w.p.m. with maximum 5% error rate Proficiency with electronic payroll system is required Experience in orthopaedics and trauma is strongly preferred Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff Satisfactory attendance standards