Patient Administrative Associate - Emergency Department and Transitional Care Unit - Temporary Full-Time 2026-16872

Patient Administrative Associate in the CG-TCU at our Bayview Campus

Contract length: Temporary Full-Time, 18 months contract length

Schedule: Day shift, Monday to Friday, 6am to 2pm 

Summary of Duties:

The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the ED and CG-TCU inpatient care unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.

Qualifications/Skills:

• One year of Community College required.
• Medical Terminology course preferred.
• Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.
• One year of Administrative/Business experience required; in a health care setting preferred.
• Demonstrated commitment to person-centred care approach and principles
• Working knowledge of software packages such as MS Word/Windows required.
• Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
• Demonstrated ability to organize work effectively with adaptability, as well as work at a fast pace in an unpredictable environment.
• Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.
• Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential.
• Demonstrated ability to work effectively in an interprofessional team environment.