Department Clerk - Fire and Security Services - Casual 2024-8609

Summary of Duties This position will directly report to the Manager, Security Services.    The following are duties specific to each department:   Fire and Security Services:   •    In addition to a regular schedule this position will provide comprehensive support to the photo ID clerk in CG03 for cross coverage unplanned absences and vacation.   •    Provide photo ID service on site at the Security Office CG03 for all Sunnybrook sites in a timely manner   •    Print and document id badges in the photoid software and Security access software •    Adds and deactivates security ID access. •    Assigns lockers to staff. Maintains accurate documentation.  Audits locker rooms every 6 months and when required. •    Provides outstanding customer service by ensuring all customer enquiries and requests are promptly acted upon •    Other duties include leading special projects and assignments •    Keeps inventory of assigned photo ID, expiry of ID and restricted access. •    Provide and generate monthly billing to security services   Qualifications/Skills •    Post-secondary Diploma / Degree in Business or other related field required. •    Prior work experience with security systems, photoid software. •    Prior work experience with trainee database  •    Proven ability to trouble shoot server errors, and security systems independently with minimal direction and supervision.  •    Demonstrated proficiency with Microsoft Office (Word, Excel, and Outlook)  mandatory •    Demonstrated organizational skills and ability to establish priorities meet deadlines and work within tight timelines with attention to detail. •    Demonstrated experience in a customer service environment required •    Demonstrated effective critical thinking and strong problem solving skills •    Ability to work effectively in a fast-paced environment with frequent interruptions •    Demonstrated accuracy and efficiency required •    Typing 40 w.p.m. or keyboarding of 106 net keystrokes/minute  •    Effective verbal and written communication skills