Department Clerk - Fire and Security Services - Casual 2023-5885

Summary of Duties This position will directly report to the Manager, Security Services. The following are duties specific to each department:   Fire and Security Services: In addition to a regular schedule this position will provide comprehensive support to the photo ID clerk in CG03 for cross coverage unplanned absences and vacation. Provide photo ID service on site at the Security Office CG03 for all Sunnybrook sites in a timely manner Print and document id badges in the photoid software and Security access software Adds and deactivates security ID access. Assigns lockers to staff. Maintains accurate documentation. Audits locker rooms every 6 months and when required. Provides outstanding customer service by ensuring all customer enquiries and requests are promptly acted upon Other duties include leading special projects and assignments Keeps inventory of assigned photo ID, expiry of ID and restricted access. Provide and generate monthly billing to security services   Qualifications/Skills Post-secondary Diploma / Degree in Business or other related field required. Prior work experience with security systems, photoid software. Prior work experience with trainee database Proven ability to trouble shoot server errors, and security systems independently with minimal direction and supervision. Demonstrated proficiency with Microsoft Office (Word, Excel, and Outlook) mandatory Demonstrated organizational skills and ability to establish priorities meet deadlines and work within tight timelines with attention to detail. Demonstrated experience in a customer service environment required Demonstrated effective critical thinking and strong problem solving skills Ability to work effectively in a fast-paced environment with frequent interruptions Demonstrated accuracy and efficiency required Typing 40 w.p.m. or keyboarding of 106 net keystrokes/minute Effective verbal and written communication skills