Senior HR Investigation Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: Remote - Toronto or Waterloo Ontario

This is a temporary full-time 12 month - contract/secondment position. The successful candidate will be part of the Sun Life Enterprise Employee Relations team, responsible for conducting investigations in English regarding allegations of harassment, violence, and discrimination involving Sun Life employees and advisors, as assigned and in accordance with relevant legislation. This position reports to the Director of HR Investigations and Restoration.

What will you do?

• Lead or co-lead confidential reviews and investigations concerning workplace harassment, discrimination policies, and other potential breaches of the Code of Conduct

• Conduct interviews, collect and analyze relevant information, and evaluate credibility across diverse work environments

• Prepare comprehensive final investigation reports outlining findings and recommendations

• Communicate the results of investigations to appropriate parties

• Provide prompt, informed guidance on escalated inquiries related to the Code of Conduct or Company policies on Discrimination and Harassment Prevention

• Provide guidance to stakeholders, including business leaders, Human Resource Business Partners, and Employee Relations Consultants, regarding areas of concern to ensure alignment with Sun Life’s Policies and Code of Conduct

• Foster and maintain collaborative working relationships with colleagues in Human Resources, Employee Relations, Legal, Compliance, and Diversity, Equity and Inclusion (DE&I)

• Develop, refine, and advance investigative methodologies, restorative tools, and procedural guidelines

• Oversee and execute special employee relations projects, including research and reporting to senior management as needed

What are we looking for?

• Demonstrates ethical conduct, objectivity, and maintains an unbiased and neutral approach in workplace investigations

• Demonstrates strong self-management by independently prioritizing multiple tasks, tracking deadlines, and ensuring timely resolution of investigations

• Works collaboratively and possesses interpersonal skills to provide guidance and build relationships

• Has organizational abilities and analytical problem-solving skills with attention to detail and decision-making

• Exercises judgment and discretion in handling sensitive employee and company confidential information

• Focuses on outcomes and can identify, analyze, and describe trends

• Experienced in interactions with senior management

• Adapts to changing priorities and timelines as needed

• Learns quickly, acts independently, and manages ambiguity in work situations

What do you need to succeed?

• A university degree in human resources, social work, industrial relations, law, or criminology

• More than seven years of progressive experience in HR matters, with a minimum of two years conducting workplace investigations and working knowledge of employment as well as health and safety legislation

• Relevant certification or designation (e.g., AWI-CH, CHRP/CHRL) considered an asset

• Proficiency in MS Office applications (including Outlook, Word, and Excel), and familiarity with Workday

• Mediation training and/or experience is considered an asset

• Experience using case management tracking systems (e.g., HR Acuity) is an asset

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-NB1

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: