Pega Senior Software Engineer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Our Senior Software Engineer - Pega will have overall responsibility for the design, development, technical delivery and overall quality of Pega solutions. They will contribute to agile team goals by collaborating with other functions in the team, as well as developing specifications, code, and documents to ensure successful implementation and maintenance of solutions.

What will you do?

• Perform and coordinate complex application programming activities
• Contribute to agile team goals by collaborating with other functions in the team, actively participating in Scrum ceremonies
• Develop specifications, code, and documents to ensure successful implementation and maintenance of solutions
• Participate in scope definition workshops and owns delivery of the completed work.
• Share complexities as an input into costs for a project and helps estimate work effort.
• Collaborate with architects, designers/developers, business system analysts and testing specialists to deliver high quality solutions
• Produce both high-level and detailed-level designs and implement Pega solutions based on business requirements and defined architectures
• Contribute to defining timelines and project plans; analyze and estimate feasibility, cost, time and scope
• Ensure information security standards and requirements are incorporated into all solutions
• Contribute to the ongoing support, stability and performance of application systems in production including problem analysis, resolution, and escalation and reporting as necessary.
• Coordinate with both onshore and offshore teams to ensure coding, testing, debugging and implementation activities are completed as required
• Analyze, define and document requirements for data, workflow, logical processes, interface design, internal and external checks, controls, and outputs

What do you need to succeed?

• 7+ years’ experience designing and delivering complex Pega case management projects
• Hands on experience in solution design for Pega based solutions encompassing internal facing and external facing applications
• Advanced knowledge of BPM concepts, techniques, tools and delivery approaches
• Knowledge of the PRPC Architecture, as well as PRPC design & implementation features.
• Pega CSSA Certified is a requirement for the role
• Hands-on experience with Pega PRPC, Case Management, Flow Rules, Decision Rules, Activities, and Integrations (SOAP/REST, Connectors, Services).
• Deep understanding of Declarative rules (Declare Expressions, Constraints, OnChange), Agents, Job Schedulers, Data Pages, and Reports.
• Knowledge of Performance tuning, Guardrails compliance, and Application security best practices.
• Strong data modeling experience
• Excellent written and verbal communication skills and can explain concepts to both business and IT stakeholders
• Experience working in Agile and Waterfall environments

Special Notes:

• Occasional weekend / after-hours work may be required to support project implementations, system upgrades and support for production environments
• IT supports internal business clients in Waterloo and Toronto. Occasional travel between these locations may be required.

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health - mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: