Pega Senior Business Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

What will you do?

• Lead/Participate in scope definition workshops and own delivery of the completed work.
• Lead the business team in gathering requirements and choosing the best way to implement requirements leveraging Direct Capture of Objectives (DCO) within the Pega Platform.
• Ensure requirements management and facilitation best practices are adhered to including the management of artifacts through traceability, version control, and change control.
• Translate business needs into Pega-architected process flows and solutions.
• Work within an agile environment to identify and document client-centric workflow and case management needs (cutting across functional and business unit silos as needed).
• Work with the Product Owner to create user stories and backlogs.
• Manage DCO sessions, maintain the functional backlog, and support functional design ensuring optimal use of Pega functionality and adhering to guardrails.
• Capture requirements in use cases, requirements and design templates as part of DCO.
• Validate development work and test scenarios.
• Work with business teams to understand/identify process reuse opportunities.
• Collaborate with the IT to review work and provide guidance on technical issues.
• Assist with the design of the Pega enterprise class structure.
• Mentor, coach and support the development of more junior ECM Business Consultants.
• Support a work environment that promotes client-centricity, quality, continuous improvement, knowledge sharing, and teamwork.
• Proactively recognize business trends and/or company policies that affect ECM practices and make recommendations for process/system enhancements.
• Incorporate information security standards and requirements into all solutions.

What will you need to succeed?

• 5 years’ experience designing and delivering complex Pega case management projects.
• Demonstrated experience in solution design for Pega-based solutions encompassing internal facing and external facing applications.
• Advanced knowledge of BPM concepts, techniques, tools and delivery approaches.
• Minimum 7 years of progressive information technology experience with full application development life cycle and systems integration experience.
• Knowledge of the PRPC Architecture, as well as PRPC design & implementation features.
• Strong data modeling experience.
• Excellent written and verbal communication skills and can explain concepts to both business and IT stakeholders.
• Experience working in Agile and Waterfall environments.
• Certified Pega Business Architect (CPBA) and/or Certified System Architect (CSA).

What's in it for you?

• Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle. Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years.
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office
• Work-life balance by scheduling your day around your priorities and having more time to spend on the important things
• An environment of continuous learning and improvement

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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