Manager, Workforce Transformation

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Workforce Transformation team leads high-impact, cross-functional projects that drive organizational transformation, strengthen organization design, and advance workforce effectiveness. Through strategic workforce planning, data-driven insights, and a focus on emerging trends such as AI and evolving workforce models, the team ensures the organization is equipped with the right capabilities, structures, and talent strategies to meet future business demands.

The Manager, Workforce Transformation plays a key part in advancing high-impact, enterprise-wide projects - including organization design, strategic workforce planning, and operating model evolution - helping position the organization to meet future workforce demands. With a strong focus on research and synthesis, this role develops insights and prepares executive-ready materials to inform decision-making, while partnering closely with HR and business leaders to support the delivery of programs and initiatives.

What will you do?

• Support the development and execution of workforce transformation initiatives and projects
• Contribute to strategic workforce planning activities, including data analysis, scenario modeling, and insight generation
• Assist in organization design and job architecture efforts, including role redesign and workforce structuring
• Project Management - oversee and execute on various projects and initiatives, ensuring they are delivered in a timely manner. Monitor and report on timelines and progress, highlighting impediments as needed
• External research - remain current of external trends in the Future of Work, Gen AI Transformation areas by connecting with colleagues, reviewing published thought leadership, and engaging with external partners where required, to identify emerging best practices in support of strategic initiatives
• Partner with HR teams and business stakeholders to gather requirements, conduct analysis, and support implementation of initiatives
• Develop presentations, reports, and executive-ready materials to communicate insights and recommendations
• Leverage workforce data and analytics to support decision-making and identify trends, risks, and opportunities

What will you need to succeed?

• 5+ years of experience in workforce transformation, HR strategy, management consulting, project management, or a related field
• Strategic mindset, able to understand all elements of a global HR function, key metrics and how business objectives are translated into workforce implications
• Strong communication and presentation skills, including the ability to develop clear and compelling materials. Excellent and demonstrated MS PowerPoint skills, including an understanding of presentation process (storyboard to finished product). Writing skills include an ability to translate content into laymen terms consumable by senior executive readers (C-suite, Board of Directors).
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent and demonstrated MS Excel skills in the context of financial management, including the corresponding ability to visualize, interpret and report results. Familiarity with Strategic Workforce Planning would be considered a strong asset.
• Demonstrated interest and experience in Future of Work areas such as skills, AI augmentation, strategic workforce planning.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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