Manager, Reporting Analytics

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

This is an 18 month contract role

Sun Life Canada’s Group Retirement Services is a market leader in Capital Accumulation Plans in Canada. Our vision is to become a lifetime savings partner for working Canadians & reinvent the formula for pension de-risking. One of the key enablers of our strategy is to transform into a digital and data-driven business.

About the role:

The successful candidate will manage an analytics and reporting team that will be developing and successfully building out new data and analytical capabilities within Group Retirement Services (GRS). The mandate of the Manager -Reporting Analytics will focus on leading the evolution of key performance metrics for GRS clients, business intelligence, and client insights.

What will you do?

• Liaise directly with our key stakeholders to understand business needs and provide suitable analytical solutions
• Direct and support a team of performance analysts in triaging and prioritizing work based on need and urgency.
• Adept at data discovery to identify and investigate data anomalies and generate insights
• Design and create visualizations that are effective at translating data into effective storytelling for clients
• Identify continuous improvement solutions to automate, consolidate, or discontinue processes, with a focus on business value & efficiency
• Build robust documentation practices across all analytical products.
• Comply fully with all privacy, confidentiality, do not contact, SLF Code of Business Conduct, data security, SLF End User Computing and other requirements related to customer data

What will you need to succeed?

• 3+ years experience leading an analytical team
• 5+ years experience in a Data Analyst or Performance Analyst role
• 5+ years experience with AWS, Python or SQL
• 5+ years’ experience with data visualization tools (Tableau, Power BI)
• Advanced knowledge of Microsoft Office suite, particularly Excel and VBA
• Undergraduate degree is preferred or equivalent work experience in a related field

Preferred Skills:

• Must be able to effectively communicate complex results to a business audience
• Proven ability to work collaboratively, with frequent contact with people at all levels of the SLF Canada organization
• Experience in life insurance/wealth management, or other financial services industry (e.g., retail banking, credit card, property, and casualty insurance) is an asset

What’s in it for you:

• We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health - mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

Must be able to satisfactorily complete applicable background checks prior to the start date and during employment, in accordance with Sun Life’s policies and practices.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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