Manager, Partnerships & Growth

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Sun Life is seeking a Manager, Partnerships & Growth to join our innovative Health Products & Platforms team. Reporting to the Product Director for ePharmacy, this role is at the forefront of Sun Life’s mission to improve healthcare accessibility. As a key contributor, you will drive the growth and scaling of our Online Pharmacy and Chronic Disease Management (CDM) portfolio. This position is a unique blend of managing key partner relationships, delivering on plans to drive scalable growth, and identifying new areas of opportunity across the business. You’ll collaborate closely with internal teams across marketing, product, strategy, legal and compliance, while also engaging with key third-party partners to grow our suite of products and services. This role will be a critical part of the overall Health Products & Platforms team, ensuring our solutions are embraced and used by clients. The candidate will also play a pivotal role in ensuring Sun Life Health achieves its commercial ambitions. This adoption and utilization will drive important health outcomes for Canadians, directly contributing to our purpose.

What will you do?

The Partnerships & Growth Manager will be responsible for delivering on the Health Products & Platforms growth strategy across four key channels:

Group Benefit Plan Sponsors:

• Consult with Account Managers to better understand the needs of Sun Life clients, execute partnership opportunities, and report on uptake of program utilization at the Sponsor level

• Develop Sponsor engagement materials such as information toolkits, presentations for internal sales teams, and other resources to drive awareness of current and future programs

• Collaborate with internal stakeholders to unlock exclusions in place that currently prevent broader awareness of ePharmacy and CDM programs

Sun Life Canada Business Units

• Work proactively with other Sun Life BUs to understand their strategies, products, and ambitions in the health space and identify areas for collaboration (i.e., cross promotion or use cases to adapt our existing in-market offerings to serve a specific need)

• Implement cross-BU initiatives, report on uptake across different channels and document learnings to bring back to the broader team

Direct to Consumer

• Support the Sun Life Marketing team in delivering on D2C campaigns that introduce solutions to Canadians, regardless of their Insurer

• Collaborate with internal marketing and product teams to understand key points of drop off along the user journey and identify areas for improvement to bring back to the product team

External Partner Management

• Explore new partnerships outside the Sun Life ecosystem to drive ePharmacy and CDM growth

• Lead internal risk reviews and contracting processes to finalize new partnerships

• Support day-to-day partnership management, including co-creation and approval of marketing content, reporting on monthly/quarterly outcomes and delivering on contract requirements

What do you need to succeed?

• Motivated by a strong desire to make a difference in the lives of our plan members and improve their health outcomes

• Strong understanding of the health industry and environment and ability to synthesize market opportunities for Sun Life Health

• Proven ability to translate strategy into execution and manage initiatives effectively and efficiently

• Excellent leadership skills and a track record for collaborating with other teams and stakeholders

• Strong client orientation - ability to interpret client needs and wants while building trust and long terms relationships

• Strong organizational skills

• Solid knowledge of the Health industry, with an emphasis on digital health

• Understanding of the Group Benefits market would be an asset

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager outside Quebec.

Education & Experience

• University-level education

• Health industry work experience of 5+ years

• Experience in business development, commercial or strategic roles of 5+ years

• Background in strategy, product development, and/or business development

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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