Events and Communication Manager

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

** 15 Month Contract opportunity **

Reporting to the AVP, CXO Strategy and Business Insights, the Events & Communication Manager leads an exciting line-up of in-person, virtual and hybrid internal and external events for the CXO providing expert knowledge to meet business objectives, quality standards and engagement goals.

A creative solutions expert, the Events & Communications Manager ensures the superb delivery of program components and event logistics. The Events & Communications Manager takes a hands-on lead role producing signature events for a range of business partners, and collaborates with stakeholders, team members, communications and vendors. The Events & Communication Manager works closely with the Marketing, Human Resources, Communication, AV Services and Multimedia teams in the efficient and effective delivery of CXO’s goals.

What will you do?

Communications

• Drives CXO change management, communications and events

• Relationship owner for Corporate Communications

Events

• For assigned events, responsible for all aspects of event and project management for team events, CX Management Team (CXMT) sessions, including advising and detailing event itineraries, show flows, rehearsals, programming/entertainment, event website and attendee platform management, budgets/expenses, content/presentation coordination, service/vendor/supplier contracts, attendee registration/communications, travel, gifting, food and beverage management, staffing and safety planning and post-event reporting

• In partnership with Communications, lead the hands-on planning and execution of high-complexity events such as Town Halls and AMAs, including online and/or on-site event delivery, directing teams and talent to ensure the seamless execution of the event agenda, including show calling and floor managing

• Advise on business agendas to inspire, connect and engage attendees; leverage industry networks to recommend external speakers/speakers bureaus and creative talent who can help drive business results through engaging presentations and experiences. Incorporate innovative ways to involve and interact with our audiences, cultivating memorable and enduring experiences

• Ensuring the proper administration of event expenses and billing including approval and forecasting processes for events; identify opportunities for savings. Processing payment requests, purchase orders, chargebacks and reconciliation and reporting for all event related costs is properly completed by team members

• Adhere to company policies and industry best practices for the event planning processes, pre, during and post-events

• Leading specific team initiatives to improve resources, practices and processes for the benefit of the broader team

What you need to succeed?

• You have experience in a meeting and event production environment, creating exceptional experiences for virtual and in-person corporate audiences. You’re a well-accomplished event professional, with an inspiring track record of using a wide range of media, platforms and venues, regularly working in close collaboration with production, technical and multimedia teams

• You’re determined to be an inspiring and motivating, with experience managing partners, vendors and internal planning teams to deliver high quality work

• You regularly show initiative and drive, as a self-starter you’re confident in your abilities and decision-making

• You have a passion for developing and executing creative and innovative experiences, with your finger on the pulse of the latest trends and techniques

• You can see the big picture, and you’re often one step ahead of your partners and team members seeing solutions as issues emerge

• You have an excellent track record in fast paced, deadline driven, high-volume and live production environments

• You have advanced technological abilities including Excel and expertise in the MS Office Suite, and the ability to adapt to learn a wide range of databases/CRM systems, graphics, websites tools and web platforms

• You’ve got past budget management, with solid experiences tracking expenses and reconciliation

• You build strong business relationships with stakeholders, vendors, staff, and team members; you’ve got a strong ability to negotiate and resolve issues smoothly and effectively

Preferred skills:

• Certified Meeting Professional designation is an asset

• Knowledge of Cvent and Wrike is an asset

• Deep knowledge of industry-related contracts and terminology (e.g. platforms, venues, speakers, vendors, etc.)

• Involvement in industry-related associations

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential
• Flexible Benefits from the day you join to meet the needs of you and your family
• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
• We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-NB1

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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