IT Supervisor

Interested in driving change? As an IT Supervisor at Soucy, you’ll be the driving force behind our digital projects-from defining requirements to implementing solutions. You’ll analyze, develop, and optimize our applications while providing user support and ensuring cybersecurity. In an environment where every voice counts, your passion for innovation and your expertise will have a direct impact on our success. Join us for a career off the beaten path, allowing you to always go the extra mile!

In this role, you’ll have the opportunity to:

IT Infrastructure Management and Operations

• Administer and maintain the company’s infrastructure: servers, networks, workstations, mobile devices, storage systems, and cloud environments
• Ensure the smooth operation, availability, and performance of the ERP and business applications, in collaboration with users and vendors
• Manage access, identities, and the IT asset inventory, and support users in resolving incidents and requests
• Plan and implement updates, patches, backups, and disaster recovery plans

System Protection and Security

• Continuously assess the company’s security posture to detect vulnerabilities and prioritize patches
• Implement and evolve protective measures: network segmentation, system hardening, access and identity management
• Monitor, detect, and respond to security incidents, and coordinate the necessary actions in the event of an alert

Support and Awareness-Raising for the Organization

• Collaborate with various internal clients to integrate IT and security best practices from the design phase of their projects and solutions.
• Ensure compliance with policies, best practices, and regulatory requirements, and support compliance initiatives (CMMC, PMC)
• Train and educate users to strengthen vigilance across the organization

Are you the right person for this role? Don’t wait! Join an exceptional team today.

With the following skills and qualities, you will thrive in this role:

• A college degree in computer science, systems administration, cybersecurity, or a related field. Other relevant combinations of education and experience may be considered.
• At least 5 years of experience in IT infrastructure management and information security.
• Strong proficiency in systems administration: servers (Windows/Linux), networks, virtualization, cloud environments, and backup management.
• Experience with an Enterprise Resource Planning (ERP) system (Syteline is a plus) and an understanding of its role in business operations.
• Strong knowledge of information security: access management, incident detection and response, and vulnerability management.
• A recognized certification (CISSP, CISM, Security+, CEH, or systems/network administration certifications) is a plus.
• Good understanding of business processes within a manufacturing SME (sales, engineering, production, operations, etc.)
• Advanced knowledge of SQL.
• Experience with artificial intelligence is a plus.

Desired attitudes and behaviors:

• Analytical mindset and the ability to explain technical and security issues in layman’s terms to a variety of stakeholders.
• Ability to communicate effectively in French and English.
• Experience managing a team and working with external consultants.
• Budget management (licenses and IT services)
• Ability to engage and collaborate with multidisciplinary teams.
• Independence, attention to detail, and a keen sense of vigilance.
• Ability to manage priorities, ensure business continuity, and respond effectively under pressure.
• Knowledge of project management methodologies (Agile, waterfall, etc.)

Benefits designed to take you far!

• A flexible work program tailored to your needs (flexible hours, compressed workweek, hybrid remote work, and more)
• Group insurance plans that adapt to your situation
• An RRSP with employer contributions to help you build a solid financial future
• An Employee and Family Assistance Program (EFAP) and access to a telemedicine service for a helping hand when you need it
• A $2,000 referral bonus to help you find colleagues who are as passionate about their work as you are!

And there’s even more!

• Social activities to help you connect with your coworkers
• Support for your professional development to help you advance in your career