Senior Product Manager

What You’ll Do

• Managing the entire product line life cycle from strategic planning to tactical activities
• Research customer and market needs and requirements
• Write requirements in Agile Methodology and create wireframes
• Fulfill scrum duties of a Product Owner as needed, including conducting sprint planning and reviewing meetings, authoring stories, and maintaining the product backlog
• Establish and maintain the product roadmap by prioritizing solutions to align with business goals
• Daily interaction with software developers and testers.
• Work with Marketing to produce product collateral and sales tools
• Train both Sales Support and Technical Support in the use and operations of the product
• Conduct product demonstrations for partners and key prospects
• Occasionally support the Pre-Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key accounts)
• Attend Industry Conferences and Trade Shows and deliver presentations as required
• Maintain current knowledge of competitive product positioning, feature sets, and messaging
• Conduct hands-on and external analyses of competitive products

Experience You’ll Bring

• 5-7 years of experience in a similar role
• Excellent attention to detail, demonstrating awareness of the urgency of communication while exhibiting diplomacy during daily interactions
• Good technical knowledge of IP-related networks, architecture, design, and management as it relates to telecommunications and managed host industries
• Demonstrated understanding of software development and product life cycle
• Excellent writing, communications, customer service, and interpersonal skills
• Confidence and ability to interface professionally with a wide spectrum of customers
• Polish and professionalism in creating and delivering presentations and training sessions to a diverse set of groups, customizing messaging to suit the audience
• Ability to effectively conduct formal and informal training sessions or presentations.
• Solid multi-tasking and problem-resolution abilities
• The ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
• Ability to prioritize and manage time effectively
• Quick learner with a desire to learn new tools and techniques
• Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
• Experience in agile software development methodology
• MBA + Computer Science or Engineering degree a plus
• Solid understanding of the latest software technologies, trends, and strategies
• Mac OS X, Linux, and Windows Server experience a plus
• Completion of Pragmatic Marketing’s “Practical Product Management” course a plus
• This position requires some travel (must maintain a valid passport at all times)

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Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.