Operations Supervisor

What we offer:

• Competitive salaries.
• Annual bonus program.
• Full range of group insurance.
• Defined contribution pension plan with employer participation.
• 17 vacations days from the first year.
• Prior experience recognition policy for vacation entitlement.
• Employee Assistance Program (EAP).
• Access to virtual healthcare/telemedecine services.
• Service recognition Program.
• Employee and Family Assistance Program.
• Free parking.

Job Description:

Reporting to the Director of Operations, the Operations Supervisor is responsible for a unionized team of over 20 employees. They are responsible for orders and the optimal scheduling of human resources provided by the Maritime Employers Association (MEA) to meet the productivity and customer service objectives of MGT's two terminals.

They collaborate with the operations management team on various initiatives to increase efficiency and implement performance control measures with a view to developing MGT's culture of continuous improvement.

The Operations Supervisor is involved in various service management mandates, supporting operations, human resources management, and health and safety management.

Key Responsibilities:

• Plan and coordinate labor orders (stevedores and checkers) with the Maritime Employers Association (MEA) and adjust schedules and orders based on operational needs.
• Complete labor orders and approve timesheets.
• Coordinate communications with railway operators and the Montreal Port Authority for both terminals.
• Communicate and oversee instructions to terminal superintendents, based on operational priorities (loading, unloading, destinations).
• Manage attendance and maintain effective working relationships with General Foremen (GCM), stevedores, and the Maritime Employers Association (MEA).
• Collaborate with Operations Directors to monitor productivity and ensure effective operational communications.
• Oversee the training of stevedores in collaboration with the MEA, including tracking training performance.
• Manage snow removal contracts across the terminals.
• Contribute to continuous improvement initiatives.
• Participate in the local Health and Safety Committee.
• Perform other related duties as required.