Sr. Program/Product Manager to drive the planning and requirements development to bring in a managed service provider for the transit team - RQ00058

Sr. Program/Product Manager to drive the planning and requirements development to bring in a managed service provider for the transit team - RQ00058

Location: Toronto - Hybrid (2 days per week on-site)

Duration: 6 months (possibility of extension)

Hours: 7.25 per day

The first priority of this role will be to drive the planning and requirements development to bring in a managed service vendor to augment and support the current transit team. Key activities will include working with procurement and vendor teams to define the requirements and negotiate the proper contracts followed by the full implementation of such support.

Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle, including: Gathering and prioritizing product and customer requirements
• Defining the product vision
• Ensuring that the product supports the company’s overall strategy and goals
• Gain a deep understanding of customer experience: Identify and fill product gaps
• Generate new ideas that grow market share. Improve customer experience. Drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

Must have skills:

• Public Sector Experience
• Experience delivering MRDs and PRDs with prioritized features and corresponding justification
• Experience working with external third parties to assess partnerships and licensing opportunities
• Experience running beta and pilot programs with early-stage products and samples becoming an expert with respect to the competition
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience