Sr. Business Systems Analyst to support digital engagement platform migrations for a large insurance client - 4975

Sr. Business Systems Analyst to support digital engagement platforms for a large insurance client - 4975

Duration: 8 Months (possibility of extension)

Location: Hybrid (Waterloo, Toronto or Montreal)

**Incorporated Candidates Only**

Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Consultant has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations. They rely on their expertise, experience, and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Consultant conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.

Must haves:

• 7+ years of experience as a Business Systems Analyst working with client facing technologies/digital engagement platforms.
• Experience with data mapping and modelling.
• Experience with Application Programming Interface (APIs).
• Experience in transformational system work, moving from legacy system to modern system (migration).
• Experience with both waterfall and agile methodologies.
• FI/Insurance experience.

Nice to haves:

• University degree in business or technology or equivalent experience.
• Knowledge of and experience with Payout products
• Experience in supporting customer facing operations
• Bilingual (French & English) if in Quebec

Job Responsibilities:

• Understand the big picture to define business capabilities and go forward roadmap.
• Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
• Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
• Create and/or provide comments into internal and external communications and user documentation.
• Review and provide comments on business and technical documentation.
• Support business on the roll-out of what has been developed with a focus on end-to-end validation.
• Act in an advisory capacity as well as coach/mentor Business & Systems Analysts