Sr Manager, Enterprise Business Solutions to lead and drive technical teams through PMLC and SDLC from requirement, design, and delivery, to support and on

Sr Manager, Enterprise Business Solutions to lead and drive technical teams through PMLC and SDLC from requirement, design, and delivery, to support and on-going maintenance for Enterprise Solutions (Salesforce, Mulesoft, Java Applications)

Location: Scarborough, Ontario (Hybrid)

Manager, EBS Consumer & Dealer

Reporting to the National Manager, Enterprise Business Solutions, the selected candidate will provide leadership to technical teams, guidance and mentoring SDLC and Application Portfolio Management, and build relationship with several internal business units stakeholders.

Must haves:

• 7+ years’ experience leading teams in large scale business systems implementations
• 5+ years related work in a supervisory/managerial and business support role within IT environment
• Experience in application development including DevSecOps and SDLC utilizing varied environments including Azure DevOps, MuleSoft, AWS (Ruby, Lambda, S3, Cognito) Java, SaaS, PaaS solutions running on multiple databases and integration across varying types of systems e.g., SAP, Salesforce, Adobe Experience Manager and Dealer Management Systems
• Strong understanding of application architecture and how it interconnects with enterprise architecture strategy, middleware, and security standards
• Experience in implementation and leadership on technical practices

Nice to haves:

• Understanding of organizational change management practices and how to bridge the gap between technology and the business
• Solid experience in the following areas: Project Management, Change Management, Release Management, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design. Certifications related to PMP, ITIL, Agile, CMMI, and TOGAF will be considered asset
• Ability to organize several teams and focus on best practices, particularly regarding coding standards and quality assurance.

Responsibilities:

Leadership

• Lead a team of Analysts, Developers, Solution Architects, Development Lead, vendors, and partners, throughout the PMLC, SDLC, from requirement, design, and delivery, to support and on-going maintenance
• Guide and develop competencies in Application Portfolio Management and Technology Roadmaps
• Define and deliver IT capabilities and solutions across multiple platforms and technologies for the enterprise and the Dealer network
• Lead Continuous Improvement initiatives towards excellence in service delivery
• Set goals and objectives, provide feedback, coach for performance, develop technical, analytical, and interpersonal skills of the team and mature their knowledge of the business

Business Relationship Management

• Act as a Business Relationship Manager for several business units Network (8 to 12, in average), and the Dealer network to deliver technology consulting in business terms, lead initiatives around process definition, budget planning, intake and prioritization of new enhancement, requests, and projects

Administration

• Provide guidance and direction in vendor negotiation, RFP Vendor Selection, definition of SOW and KPI
• Manage budgets, purchase orders, vendors, contracts, and daily departmental tasks
• Manage resources, scheduling, performance, and provide support to your staff
• Manage daily activities, issue resolution, and communication across project execution teams in order to deliver projects on-time, and on-budget

PMLS & SDLC & Technical Practices

• Ensure projects do not diverge from approved and established architecture guidelines
• Lead the following practices: DevSecOps, Adobe, Salesforce, and Software Development. Ensure SDLC best practices are followed, technical roadmaps are kept up to date and facilitate dissemination of knowledge across Enterprise Business Solutions
• Manage teams of Application Managed Services (AMS) partners including contract renewals, performance metrics, and resource management

Collaboration

• Built relationship and work collaboratively with other affiliates, peers from other IS functional areas, external vendors, and leaders across the organization.