Snr IT Infrastructure Lead to lead the development and execution of a comprehensive network strategy & technology roadmap

Our valued client is looking for a Snr IT Infrastructure Lead to lead the development and execution of a comprehensive network strategy & technology roadmap

full time permanent opportunity, hybrid in Ottawa

Responsibilities:

• Lead the development and execution of a comprehensive network strategy & technology roadmap in collaboration with the team, along with policies and procedures, to ensure the efficiency and effectiveness, ensuring the overall security posture of the network.
• Lead the design, deployment, and maintenance of hybrid, cloud, and on-premises infrastructure, showcasing expertise in technologies such as Azure, Cloudflare, CyberArk, M365, Microsoft Azure Service Bus, and Microsoft Sentinel, among other relevant platforms.
• Address and resolve support tickets as needed, maintaining a proactive approach to IT support.
• Manage Firewalls and network filters across Enterprise, Stores, and cloud networks.
• Collaborate with the Cyber team on development of an innovative Cyber Security Framework, including comprehensive cybersecurity policies aligned with industry best practices (e.g., ISO 27000 series, CIS, NIST SP 800-53/171, COBIT) and regulatory requirements.
• Demonstrate profound knowledge of Networking Protocols/Concepts (Routing [OSPF, BGP], VLAN, Sub-netting, Load balancing, TCP/IP, DNS, HTTP, TLS, SSH), including SD-WAN.
• Support and oversee site-to-site and remote-access VPN connectivity, as well as Network Access Control, including multi-factor authentication.
• Evaluate and select third-party vendors and service providers for IT solutions.
• Implement best practices in cloud infrastructure, emphasizing Site Reliability, Observability, and Scalability.
• Provide recommendations to the Director, IT & Infrastructure for the creation of professional development and training plans.
• Contribute to assigned projects aimed at advancing partnership opportunities between the Network Security team and other business areas.
• Engage with cross-functional stakeholders to optimize the use of network infrastructure, tools, and platforms.
• Grasp Cloud Total Cost of Ownership (TCO) and implement tools to enhance cost transparency and accountability.
• Identify and eliminate bottlenecks, proactively manage issues, and allocate support as necessary.
• Work closely with the Director, IT & Infrastructure to maintain and update the technology roadmap.

Must Have Skills:

• 10+ years of hands-on experience in Information Technology, with a dedicated focus on hybrid cloud and on-premises infrastructure.
• 5+ years of hands-on experience in designing, implementing, and managing Azure networking solutions, demonstrating a deep understanding of Azure Virtual Networks, ExpressRoute, VPN Gateway
• 3+-years experience with Fortinet and Cisco Meraki
• Experience with Azure networking technologies, including but not limited to Azure Sentinel and Endpoint Services, Azure Load Balancer, Network Security Groups (NSGs), and Azure Application Gateway, with a focus on optimizing network performance and security.
• Experience with troubleshoot complex networking issues in Azure and on-prem networks, utilizing diagnostic tools and logs, and implementing effective solutions to ensure the reliability and performance of all networks.

Nice to Have Skills:

• Relevant higher-level certifications in Azure, Fortinet, Sentinel, M365, MCSE, and other key technologies, highlighting a commitment to staying current with industry best practices.
• Experience in infrastructure support, troubleshooting, and system administration, showcasing a hands-on approach to maintaining operational excellence.
• Familiarity with ITIL incident management, problem resolution, and change management, reflecting a strategic understanding of IT service delivery and continuous improvement.
• Experience with artificial intelligence (AI) tools, such as machine learning frameworks or analytics platforms, would be considered an asset. The ability to leverage AI capabilities to enhance cybersecurity measures and optimize network performance is highly desirable.
• Experience with M365, CyberArk, and Cloudflare, showcasing a comprehensive understanding of these essential technologies.
• At least one entry-level vendor certification in the Network Security arena (e.g., Cisco CCNA/CCNP Security, Fortinet Certified Fundamentals) or equivalent hands-on experience