This recruiter is online.

This is your chance to shine!

Apply Now

Senior Change Manager to support Grants & contribution project

Ottawa, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

The Crown requires an Enhanced reliability cleared Bilingual Senior Change Manager for the project to accomplish on time and within budget.

Tasks:

Develop service delivery models;
Document client support model;
Develop service levels;
Develop training plan and materials;
Implement service standards for the new solution.
Develop client satisfaction indicators;
Develop and conduct client satisfaction survey;
Identify and document client segments and profiles;
Develop client feedback model;
Develop change management, communications, and engagement plans and products.
Develop and execute program and other stakeholder engagement strategy;
Develop and support execution of implementation plan.
Apply

Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined