Senior Change Manager to support Grants & contribution project
S.i. Systems
Ottawa, ON-
Number of positions available : 1
- Salary To be discussed
-
Contract job
- Published on May 8th, 2024
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Starting date : 1 position to fill as soon as possible
Description
The Crown requires an Enhanced reliability cleared Bilingual Senior Change Manager for the project to accomplish on time and within budget.
Tasks:
Develop service delivery models;
Document client support model;
Develop service levels;
Develop training plan and materials;
Implement service standards for the new solution.
Develop client satisfaction indicators;
Develop and conduct client satisfaction survey;
Identify and document client segments and profiles;
Develop client feedback model;
Develop change management, communications, and engagement plans and products.
Develop and execute program and other stakeholder engagement strategy;
Develop and support execution of implementation plan.
Tasks:
Develop service delivery models;
Document client support model;
Develop service levels;
Develop training plan and materials;
Implement service standards for the new solution.
Develop client satisfaction indicators;
Develop and conduct client satisfaction survey;
Identify and document client segments and profiles;
Develop client feedback model;
Develop change management, communications, and engagement plans and products.
Develop and execute program and other stakeholder engagement strategy;
Develop and support execution of implementation plan.
Apply
Requirements
Level of education
undetermined
Work experience (years)
undetermined
Written languages
undetermined
Spoken languages
undetermined
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