Junior and Intermediate Network Security Technician to provide ongoing administration, optimization, and troubleshooting of Palo Alto firewalls

Our large Oil & Gas client is seeking one Junior and one Intermediate Network Security Technician to provide ongoing administration, optimization, and troubleshooting of Palo Alto firewalls.

This is an initial contract until November 2024 with a possibility of extension. The successful candidate may be 100% remote following MST hours or follow a hybrid downtown Calgary working model and agreeable to a rotational on-call afterhours support model.

Must-Haves:

• 2+ years' Network Security experience
• Experience with Palo Alto firewalls and/or next-generation firewalls (NGFWs)
• Experience with network troubleshooting, monitoring, and configuration

Nice-to-Haves:

• Experience within Industrial Control Systems (ICS) environments
• Palo Alto or relevant firewall certification(s)

Key Responsibilities:

• Proactively monitor, analyze, and interpret logs, alerts, and events from Palo Alto firewalls, next-generation firewalls (NGFWs), and related security tools
• Perform complex configuration changes, updates, and upgrades on Palo Alto Networks devices, ensuring compliance with security policies and best practices
• Lead the implementation, deployment, and integration of new Palo Alto Network Security solutions, including next-generation firewalls, VPNs, and advanced threat prevention features
• Troubleshoot and resolve complex issues related to Palo Alto Networks security devices, such as network connectivity, policy conflicts, performance bottlenecks, and security incidents
• Collaborate with the network, system, and application teams to ensure effective integration of Palo Alto Networks security solutions with the broader IT infrastructure
• Provide advanced-level support and guidance to end-users on the effective utilization of Palo Alto Networks security features and functionalities
• Maintain comprehensive documentation on the configuration and operation of the Palo Alto Networks security environment, including reviewing disaster recovery and business continuity plans
• Actively participate in security reviews, audits, and compliance activities related to the Palo Alto Networks security controls, and recommend improvements
• Stay informed of the latest Palo Alto Networks security features, best practices, and industry trends, and share knowledge with the team to enhance the organization's security posture
• Contribute to the development and implementation of security policies, standards, and procedures relevant to the Palo Alto Networks environment