Intermediate Azure/SQL Application Support Analyst/production support -to plan, design, develop and implement efficient business and operations systems - 7

Position Title: Application Support Analyst/production support

Line of Business: Infra operations - capital markets

Duration: 6 months

Remote/Hybrid: Hybrid, once a week to office and every second Friday

Office Location: 81 Bay 15th Floor

Best candidate - Strong Azure experience, SQL, Powershell, Python, MS suite, power automation, Autosys, Git hub for file transfer, Azure certified will be an asset. Jira and confluence experience is a must, Service now experience

Job Description -

The main function of an Application Support Analyst is to plan, design, develop and implement efficient business and operations systems in support of core organizational functions and business processes.

Job Responsibilities:

• Coordinate and/or execute implementation plans for new medium to highly complex application and maintenance updates.

• Coordinate testing and validation with business users.

• Development of modules, support for conversion of data, job scheduling, unit/integration testing, business process documentation, development of training materials, and delivery of end user training.

• Evaluate service requests to ensure adherence to standards and processes, identifying inconsistencies, analyzing potential impact and taking appropriate action.

• Gather requirements, design, configure, code, test and resolve issues in a development and production support environment.

• Identify and resolve medium to highly complex production problems for support of applications. Identify root cause and defining actions to eliminate recurrence.

• Monitor and analyze supported services to identify opportunities for improvement and recommends solutions.

• Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms.

• Translate business requirements into configurations and interface specifications.

Must Have Requirement:

1. Experience with Azure experience - 2 years

2. Experience with SQL - 5+ years

3. Experience with Powershell - 2 years

4. Experience with Jira and confluence - 2 years

5. Azure certified AZ - 900/901

Nice to Have:

1. Autosys

2. Python

3. Service Now

4. Power automation