Description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
Become a key player in our operations! Work in a dynamic environment where you'll handle and transport goods with precision. Your mastery of the electric pallet truck and your attention to detail will ensure smooth management of shipments, having a direct impact on the efficiency of our operations.
Our Expectations
Reporting to the Manager of Planning & Optimization and working in partnership with various departments within the Store Support Center, the Short-Term Operations Planner is responsible for planning, coordinating, and optimizing daily distribution operations for one assigned region of Canada (East, Central, or West). This person works closely with the distribution, transportation, and supply chain teams to ensure seamless daily execution and to support continuous improvement initiatives.
The primary objective is to support operational KPI achievement, maximize day-to-day efficiency, and contribute to regional operational excellence. The planner analyzes operational needs, prioritizes tasks, coordinates resources, and acts as the regional communication hub for daily activities.
This role covers distribution centers and direct delivery centers within the assigned region. The planner supports distribution center general managers, transportation teams, and supply chain teams by ensuring consistent and proactive short-term execution planning.
The selected candidate must understand risks related to short-term capacity, operational constraints, and performance measurement tools and must recommend adjustments and contribute to KPI improvement.
The Role
• Daily Operational Planning
- Build and maintain daily operational plans for the assigned region (East, Central, or West).
- Prioritize daily activities based on volumes, available resources, and operational needs.
- Adjust plans in real time to address issues such as operational delays or constraints.
- Ensure clear communication of daily priorities to regional operational teams.
• Cross-Functional Coordination
- Collaborate daily with distribution, transportation, and supply chain teams to ensure aligned execution.
- Support transport scheduling by validating dock availability, workload distribution, and timing constraints.
- Align inventory availability with daily operational needs by working with inventory management teams.
- Serve as a regional point of contact to resolve daily operational issues quickly.
• Performance Monitoring & Continuous Improvement
- Monitor daily operational performance indicators (productivity, shipping, receiving, service levels, etc.).
- Analyze performance gaps and recommend improvements to increase efficiency and reduce operational delays.
- Contribute to the enhancement of KPI frameworks by providing insights, observations, and recommendations.
- Participate in continuous improvement initiatives alongside the teams responsible.
• Capacity & Resource Management
- Assess daily capacity needs (space, labor, equipment) to ensure efficient operations.
- Recommend adjustments to workload allocation, activity sequencing, or space utilization.
- Collaborate with distribution center managers to maximize regional productivity.
• Reporting & Communication
- Prepare and distribute daily and weekly operational reports for the assigned region.
- Present key findings, challenges, and recommendations to internal stakeholders.
- Create ad hoc reports to support operational decision-making.
Skills We Are Looking For
- 2 to 4 years of experience in logistics, operations, or short-term operational planning.
- Bachelor’s degree in Supply Chain Management or Business, or equivalent experience.
- Knowledge of planning and analytical tools (Power BI, advanced Excel, operational planning systems).
- Programming or analytical skills (Python, R, SQL) - an asset.
- Strong analytical and problem-solving skills in a fast-paced environment.
- Ability to manage multiple priorities with strong attention to detail.
- Strong customer-service focus (stores and internal partners).
- Ability to work independently and collaboratively across departments.
- Excellent communication and interpersonal skills.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
