Operations Manager, Direct Delivery Center (Lumber yard)

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

As Operations Manager, you will play an essential role in the dynamic operations of a Direct Delivery Center (Lumber Yard for Pro customers), ensuring a smooth and efficient flow of products to meet our customers' expectations. You will be responsible for optimizing resources and responding with agility to variations in demand, aiming to exceed performance targets. With strong leadership, you’ll address daily challenges, communicate strategic priorities, and actively contribute to our mission's success.

• Continuously monitor workload and inventory movements to ensure alignment with demand

• Use planning to adjust staffing requirements in line with volume fluctuations

• Communicate with management on goals, safety and operational priorities

• Consistently meet or exceed targets for performance, safety, and budget compliance

• Accelerate priority shipping and receiving operations

• Foster a culture of safety by identifying and adressing issues for resolution and ensuring supervisors adhere to key behaviors and expectations

• Mentor supervisors to develop skills and improve performance, while contributing to succession planning and monitoring key performance indicators

• Optimize resources by managing labor budgets and identifying process improvements to increase efficiency

• Cross-train teams and ensure regular equipment maintenance to guarantee optimal operation

• Any combinations of education and experience managing a lumber yard and drivers will be considered

• Leadership to build successful teams and establish trusting relationships

• Excellent communication skills at all levels

• Ability to make quick, well-informed decisions in dynamic conditions, with strong analytical skills

• Proficiency with Microsoft Office and Warehouse Management Systems (WMS) will be considered an asset

• Strong prioritization, time management skills, and a commitment to safety

• An inclusive and safe working environment

• Promotion of work-life balance

• Exclusive employee discounts

• Benefits: insurance (certain conditions apply), annual salary review, etc.

• Opportunities for advancement within the company

• An employer that’s involved in the community

• Teamwork and ongoing training

• A comprehensive training program for all new hires

• A student incentive program

• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.