Description
We require all our head office associates to be proficient in French, spoken and written.
Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office.
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
Your Role
Under the direction of the Service Manager - Telecommunications and Telephony, the network systems administrator is responsible for managing and evolving the network and telecommunications systems at Rona.
More Specifically, Your Role Includes:
Working with enterprise architects
Designing detailed solutions based on the plans established by architecture and on the required functional criteria
Defining test plans, performing lab tests, and presenting results
Writing documentation about the solution and its integration with systems
Establishing deployment strategies (new equipment and new versions)
Supporting the technical team with the deployment of new solutions and day‑to‑day operations
Placing and following up on service calls with vendors
Ensuring the evolution of the telecom environment by integrating technological developments from vendors
Documenting solutions while respecting the Incident Management process
Feeding and maintaining the knowledge base (documentation and procedures)
Training the support team on the optimal use of telecommunications applications and services
Being available to work outside normal hours and take part in an on‑call rotation with the team (as needed)
Requirements:
College, university, or equivalent education in IT
5 to 8 years of proven experience in managing and deploying national WAN networks based on SD‑WAN / Fortinet firewalls
5 to 8 years of proven experience with network equipment such as Nexus switches and routers
5 to 8 years of experience with Cisco and Fortinet firewalls (operations side)
Experience with automation through scripting (such as Python) or deployment tools
Experience with ITIL processes (change requests, tickets, etc.)
Experience with cloud providers is an asset
Cisco certifications, ACI knowledge is an asset
Strong problem‑solving skills
Organized and structured; service‑oriented with attention to quality
Able to work under pressure
Comfortable working in a team
Ability to simplify and communicate technical knowledge
Self‑taught / proactive
Able to manage change
Good knowledge of Microsoft Office tools
By joining the RONA family, you’ll enjoy many benefits, such as:
A childcare centre that can accommodate up to 78 children
A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
Electric car charging stations
A fitness centre, sports activities, and showers
Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
Career growth opportunities within the company
An inclusive and safe working environment
Promotion of work-life balance
An employer that’s involved in the community
And much more!
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
