Business Analyst, Supply Chain

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighborhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

We are transforming our supply chain to be more agile, data-driven, and integrated. As a Business Analyst, Supply Chain, you will play a key role in driving this transformation by supporting end-to-end strategic supply chain projects that span procurement, logistics, warehousing, demand planning, and inventory management.

Reporting to the Director, Supply Chain Operations Projects and working closely with a group of Project Managers, you will act as a bridge between business and technical teams. Your focus will be on understanding operational needs, designing optimized processes, and supporting the implementation of solutions that strengthen performance, scalability, and service levels across the supply chain.

Business Process & Requirements Design

• Lead the analysis and redesign of current-state processes across the full supply chain lifecycle.

• Facilitate workshops and working sessions to gather business requirements and align stakeholders.

• Define and document future-state processes and functional specifications, ensuring they support transformation goals.

• Use process modeling tools (e.g., Visio, MIron) to illustrate workflows and enable effective solution design.

System Support & Collaboration with Subject Matter Experts

• Partner with subject matter experts to ensure that system configurations align with evolving business processes.

• Contribute to solution reviews, testing, and go-live activities, ensuring functional readiness and process integrity.

• Actively support transformation initiatives by connecting business needs to technical capabilities and implementation timelines.

Project Engagement & Performance Monitoring

• Contribute to strategic supply chain projects that aim to improve efficiency, visibility, and responsiveness.

• Develop and maintain dashboards and KPIs using Power BI, SQL, and Excel to track project and operational performance.

• Identify data-driven insights and improvement opportunities to support decision-making and continuous improvement.

Stakeholder Alignment & Change Enablement

• Serve as a key point of contact between operations, IT, finance, and project leadership.

• Present process designs, findings, and recommendations to senior stakeholders with clarity and confidence.

• Support change management through documentation, training materials, and communication planning.

Education & Experience

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business, Information Systems, or a related field.

• Minimum 5 years of experience as a business analyst or supply chain analyst, preferably in a transformation or project-based setting (distribution, replenishment, transport, etc).

• Proven experience working on large-scale supply chain systems (ERP, WMS, TMS, Demand Planning) and cross-functional initiatives.

Technical Skills

• Deep understanding of end-to-end supply chain operations and integration points (distribution, replenishment, transport, etc).

• Proficiency in business process documentation and tools (e.g., Visio).

• Strong data analysis skills (Power BI, SQL, Excel) to support insights and reporting.

Soft Skills & Competencies

• Strong analytical and critical-thinking capabilities.

• Effective communicator with the ability to engage stakeholders at all levels.

• Team-oriented, adaptable, and comfortable working in a fast-moving, transformation-driven environment.

• Confident in presenting to leadership and aligning diverse perspectives.

• A childcare centre that can accommodate up to 78 children

• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations

• Electric car charging stations

• A fitness centre, sports activities, and showers

• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)

• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.

• Career growth opportunities within the company

• An inclusive and safe working environment

• Promotion of work-life balance

• An employer that’s involved in the community

• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.