Description
Company Overview
As a rapidly growing school division in Alberta, Rocky View Schools (RVS) supports the educational needs of more than 29,000 students from Kindergarten to Grade 12 in 53 schools to ensure they learn, belong and succeed.
RVS is situated on the traditional territories of the Treaty 7 region of Southern Alberta including the Siksikaitsitapi (Siksika, Kainai, Piikani, Amskapi Pikuni), the Tsuutina, the Îyâxe Nakoda Nations (Bearspaw, Chiniki, Goodstoney), and the Rocky View Métis District.
Our team is committed to creating positive, safe and inclusive environments for students to learn and for staff to work together. RVS encourages applications from individuals who can help shape and embody our core values of Leadership, People, Community and Innovation, and support our vision that RVS is a world-class learning organization where all students achieve their absolute best.
The Opportunity
RVS invites applications from qualified individuals for a continuing, full-time (35 hrs/wk) Technical Systems Support Specialist to join our dynamic team starting October 14, 2025. The position will report to the Senior Manager of Technology.
The Technical Systems Support Specialist provide support for network operating systems, personal computers, peripherals, software and applications to all sites throughout Rocky View Schools (RVS). The Technical Systems Support Specialist support divisional initiatives including transportation systems, finance system, security and remote access, cloud-based systems, document management systems, IP printing, intranet, and internet systems. This includes the backup and disaster recovery of all applicable servers and data. This position is also responsible for the smooth operation of the Virtual Server environment. This position is located at the Education Centre in Airdrie; however, at times may be required to travel to support school locations.
Responsibilities Include
- Configures and maintains a security software suite of products including the Security Enterprise Agreement
- Provide tier 3 technical assistance for all applications installed on server infrastructure as required
- Monitor and maintain NAS data stores and server storage to maintain free space and ensure expected performance
- Supports the deployment, monitoring, maintenance, development, upgrade and administration of all infrastructure technologies including servers, operating systems, hardware, software and peripherals
- Maintain security and integrity of all systems and work to detect, prevent or minimize the effects of security breaches and concerns
- Ensures the confidentiality and integrity of data including student and staff personal and other information identified by RVS
- Writes and maintains documentation within RVS IT knowledge base and sharing libraries
- Ensures that the infrastructure service standards, procedures, and policies are strictly adhered to including, but not limited to, software and hardware installation, new server builds, infrastructure design and security controls
- Writes and reviews user requirement documents, procedures, forms, Statements of Work, and Project Charters as needed
- Implements and maintains a patch management strategy
- Ensure operation and high availability of the Virtual Server Infrastructure through monitoring of data stores, virtual guests, maintaining network port groups and implementing accepted solutions
- Provides technical assistance, training, and guidance to School Technologists, School Technologist Coaches, IT Team Leads, and System User Supports and Technical Analysts as required
Education/Experience
- Diploma or Degree in Information Technology, Computer Sciences or relevant field
- Minimum 7 years’ experience with IT systems support including VMWare and Cisco Network experience
- Previous experience supporting Oracle/SQL Server and SharePoint would be an asset
- Previous experience within a school division and/or with Learning Management Systems is considered an asset
- An equivalent combination of Education and Experience will be considered
Rocky View Schools Benefits
- 3 weeks Vacation
- 11 Earned Days
- Hybrid (one day a week, working remotely) with Supervisor approval
- Benefits Plan (Extended health, Dental Benefits, Wellness/Health Care Spending Account(s), Tax Free Savings Account and Registered Retirement Savings Plan
- Defined Benefit Pension Plan
- Professional development and training opportunities
- Free Parking
Pre-employment Requirements
- In order to be selected as a candidate for an interview, candidates must submit proof of qualifications/education as required by the position
- The successful candidate must submit a current Criminal Record with Vulnerable Sector Check within 30 days of the start of your employment
- Applicants must provide a professional letter of reference, attached to the job application, from their most recent supervisor, relevant to the job opportunity, written on company letterhead, signed and dated within the past 18 months.
Open to: Internal and External applicants
Salary: $43.86-$53.24 per hour
How to Apply
We request all applications be placed through . Applications must include your cover letter, resume, proof of qualifications and contact information of three professional references.
Quote Job Code:#3980737
Closing Date: September 22, 2025 at 4:30 pm MST
Rocky View Schools
Human Resources
We appreciate and consider all applications; however, only those candidates selected for an interview will be contacted. Applicants may be contacted via email or by phone for an interview. Please ensure your online profile information is up to date so there is no delay in contacting you.
