Sales Manager

As a Sales Manager reporting directly to the General Manager, you will spearhead the development and execution of the sales strategy while leading a team of sales professionals. Your core responsibilities will revolve around optimizing sales performance, guiding the sales process from initiation to conclusion, cultivating a culture of high performance within the team, addressing customer escalations, and maintaining a commitment to consistently achieving or surpassing sales targets. Key Responsibilities: Provide strategic leadership and execute initiatives to stimulate organic lead generation, while devising growth strategies for expansion into new geographical markets. Stay informed about industry trends, competitor activities, and market conditions to identify business opportunities and potential risks. Lead and manage a sales team, providing guidance, training, and support to achieve individual and team targets. Develop and manage sales budget including profit and loss, monitoring expenses, and ensuring cost-effectiveness in all sales activities. Provide regular reports on sales performance, market trends, and other relevant metrics to the company management team. Partner with Service Operations and Installation Teams to maximize lead opportunities for the service technicians and installers. Ensure a high level of customer satisfaction through effective communication and responsiveness. Analyze sales data and performance metrics to make informed decisions and adjustments to the sales strategy. Collaborate with the Talent Acquisition team to efficiently identify, recruit, and hire qualified candidates. Skills, Experience and Education Required: Demonstrated success as a Sales Manager or in a similar leadership role, showcasing a track record of meeting or exceeding sales targets. Previous business-to-consumer sales experience. Excellent verbal and written communication skills including presentation and training skills to all levels. Strong ability to develop new and effective relationships with internal and external contacts. Confidence in leading and guiding a diverse team. Must have access to reliable transportation. Must maintain a valid driver's license and clear driver abstract. Why Reliance? Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services. Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing! We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #LI-HYBRID