Finance Manager

Find Your Limitless with Reliance
By joining Reliance as a Finance Manager you’ll become an important team member and will be provided with the tools you need to succeed.  We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Responsible for owning all aspects of the Credit & Loan accounting systems.  Working with system vendors to resolve issues as well as scoping and implementing new initiatives.
• Own the analysis & sales reporting of the finance portfolio’s performance including originations, delinquency, profitability, trending, etc. 
• Prepare and recommend new financial products as well as business processes.
• Prepare daily/monthly financials as well as being deeply involved in business budgeting process. Provide support to Accounting & Finance on P&L investigations & questions.’
• Manage vendor & customer payment
• Own and maintain the Credit & Loan software systems, keeping versions current. Investigate new technologies.
• Makes lending decisions within established limits while ensuring adherence to policies and guidelines
• Develop and maintain a solid understanding of the HVAC marketplace and consumer finance business by analysing competitive offerings and provide subject matter expertise to the Dealer Account Managers.
• Perform analysis and develop customer facing programs/campaigns to promote the growth of financed HVAC solutions with support from Product Marketing.
• Provide “in field” customer facing assistance to our Dealer Account Managers and the Reliance Dealer network.
• Provide campaign, finance payment and program training to bother internal (Reliance) and external sales teams (Dealers)
• Manages performance of team members through coaching and feedback.

What do we offer?

• Generous compensation plan consisting of base and bonus
• Comprehensive benefits and group savings plan
• Ongoing leadership, training and support
• Cross functional career opportunities 
• Generous discount on Reliance products
• Fast growing company with an award-winning culture 

What do you bring?

• Bachelor’s degree in business with a finance specialty.
• 3+ years in the consumer finance or credit industry with extensive experience working with loan accounting
• Experience in analytical thinking on delivering profitable product and portfolio sales and analysis.
• Exceptional interpersonal and communication skills, both written and oral with demonstrated expertise in interacting effectively with all levels of management.
• Strong organizational and project management skills with a proven ability to re-design and implement new procedures, processes, campaigns, programs and strategies.
• Strong aptitude for service excellence
• Possess innovative market development skills
• Ideally had responsible for channel and/or agent sales teams and partners
• Ability to work independently and multi-task with a proven track record for achieving goals.
• Must have high energy and be self-motivated with a strong desire to succeed.
• Ability to focus on the long-term functional capability while meeting day to day business needs.
• Knowledge of the consumer finance business and home comfort industry will be considered a strong asset for this role.
• Excellent Excel, Word and PowerPoint skills.

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.