Senior UNIX Technical Analyst

Job SummaryJob DescriptionWhat is the opportunity?The Senior UNIX Technical Analyst position is responsible for the day to day operations of RBCs UNIX/LINUX estate worldwide. Change and event management will be top priority as well as liaising with clients during troubleshooting sessions. This L1 position will also be responsible for managing vendor engagement for Operating System issues and queries while keeping our L2, and senior management teams up to date. The senior TSA is the first line of client contact and is responsible to ensure that all workflows are completed in an efficient and timely manner.What will you do?This position requires working shifts including days/evening/nights plus weekendsMaintain a very good operational knowledge of the tools required for support of the systems, subsystems and support products.Develop and maintain the necessary skills to support new technology being implemented into the areaProvide technical support for problem analysis/determination to ensure affected components are promptly restored to service & ensures appropriate follow up.Review changes prior to implementation to ensure these will not interfere with service levelsParticipates in the evaluation of new technology via Monthly MPLANSEnsures that strategic applications use proper technology within RBCs long term architectural directionMaintains an excellent understanding of RBC technologyWhat do you need to succeed?Must Have:RHEL 6/7/8/9 ExperienceSolaris 9/10/11 ExperienceFamiliar with Openstack, Docker, KubernetesVeritas Storage Foundations experience; Clustering on Solaris and Linux (Pacemaker)Unix Shell ScriptingNAS/SAN Disk experienceKnowledge of OS Patching Strategies (yum, live upgrade, etc)Knowledge of Firmware Apply StrategiesPerformance Troubleshooting (grafana, OS utilities)Nice to haves:RHSA or RHCE CertifiedAnsible automation experienceX86, Sparc and UCS Hardware KnowledgeVirtualization experience (Nutanix, VMware)Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-Hybrid#TechPJJob SkillsCisco Unified Contact Center Enterprise (UCCE), Docker (Software), Intel X86 Assembly (Inactive), Kubernetes, NAS Management, Operating System Updates, Oracle Solaris, Oracle Solaris Cluster, Oracle Solaris Zones, Performance Monitoring, Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Virtualization (RHEV), Storage Area Network (SAN), Unix Shell Scripting, Veritas Cluster Server, VMware TechnologiesAdditional Job DetailsAddress:330 FRONT ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-04-05Application Deadline:2024-05-10Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.