Lead, Regulatory and KYC Quality Assurance - Capital Markets

Job SummaryJob DescriptionWhat is the opportunity?Lead, Regulatory and KYC Quality Assurance is responsible for performing quality reviews for onboarding and refresh workstreams within Client Operations, as well as controls testing for KYC/AML processes performed within C&DMG.What will you do?Perform timely independent quality and oversight reviews for Client Regulatory and KYC Operations, with focus on US Cash Management, Capital Markets and Cross Border Services.Perform timely control reviews for KYC, AML and regulatory processesProvide written and verbal feedback to regional and global leadsEvaluate QA results for identification of issues, patterns, trends and opportunities for enhancement of KYC and regulatory onboarding & refresh programmes and processesAssist in production of monthly/quarterly KRI metrics through a QA Scorecard as well as detailed issue memosUnderstands and incorporate firm procedures and industry best practices into quality reviews and control reviews.Maintain proficiency on use of the firms automated software systems.Assist in identifying any concerns or issues that may arise regarding AML or regulatory issues.Assist in preparing related documentation for upcoming examinations and audits, as requested.Assist other teams within C&DMG, as necessary.Conduct ongoing review of desktop procedures to ensure alignment across regions and to regional/global control standardsEnsure that management controls, designed to minimize the operational errors that occur, are in place and working effectively.Develop strategies to alleviate operational issues, promote client satisfaction and/or regulatory issuesTrack and Report status updates to key stakeholders including CMG Management, Compliance and Front Office.Act as a subject matter expert on regulatory and enterprise policies, procedures related to client and data managementParticipate in regulatory projects for Capital Markets which come through the Client & Data Management GroupWhat you need to succeed?Must-havesBachelors degree in Accounting, Finance, Economics, Mathematics or a relevant field of study.3 - 5 years of previous relevant experince.Knowledge of regional laws and regulations related to Anti Money Laundering//Terrorist Financing/Economic Sanctions and Customer Categorization: andPrevious experience of working in policy review and business advisoryKnowledge of AML, TF and ES regulatory obligations and operational implicationsSound written and spoken communication skillsAbility to influence and direct internal and external colleaguesGood presentation skills: andGood problem solving and analytical skillsNice-to-haveFormal qualification at Graduate or Post Graduate LevelKnowledge of products and operations of Capital Markets Investment BankingWhats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance optionsJob SkillsBusiness Analytics, Commercial Acumen, Critical Thinking, Customer Analytics, Detail-Oriented, Group Problem Solving, Large Group Presentations, Long Term PlanningAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-04-15Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.