Associate

Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities located in downtown Toronto, ON is currently seeking a licensed Administrative Associate. The successful candidate will possess 3-5 years of industry experience, a passion for service excellence, and thrive in a fast paced team environment. This individual will be responsible for the day to day administrative needs for clients and have the unique opportunity for mentorship, and skill development as they work in a supporting role on the team. This is an exciting, challenging role in one of the largest Branches in the system. The ability to learn and grow in this role is vast.What will you do? Completion and monitoring of client documentation and day-to-day cashflow/transfer needs. Follow-up on client trades to ensure proper settlement and delivery Maintain client accounts by reviewing daily activity online and on applicable reports Utilize contact management system for daily task management Provide world class client service to our valued clients Book client meetings and maintain daily schedule Investigate and resolve inquiries related to accounts and refer to the Investment Advisor where appropriateWhat do you need to succeed? Must-haveThe ideal candidate should have at least 3-5 years of experience in the investment field working as an assistant/associateSuccessful Completion of CSC/CPHAdministrative experienceExcellent time management skills and the ability to prioritize workStrong organizational skills with the ability to multi-task/attention to detail/problem solving skillsExcellent verbal and written communication skills in EnglishDemonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clientsExperience using Microsoft OfficeNice-to-haveKnowledge of RBC Dominion Securities systemsGood understanding of fixed income and equity marketsProficiency in ExcelPost-secondary degreeWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAn opportunity to make a difference and have a lasting impact on the lives of othersWork in a dynamic, collaborative, progressive, and high-performing teamThe chance to work in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesJob SkillsAccount Management, Analytical Thinking, Communication, Customer Service, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management, Investments, Teamwork, Time ManagementAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-04Application Deadline:2024-05-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.