Clerk III - Health Information

QUALIFICATIONS
* Grade 12 education (MB Standards)
* Completion of Medical Terminology Level I & II
* Recent experience in a patient reception/care area, specifically in admission of patients within ADT system
* Demonstrated knowledge of Electronic Health Records (EHR) applications applicable to a hospital setting including ADT, Clinical Systems, and Electronic Document Management specific to scanning, retrieval, and indexing of Health Information
* Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
* Accurate keyboarding skills, with minimum 50 wpm
* Demonstrated knowledge and experience with Health Records principles and processes
* Province of Manitoba Class 5 Drivers License, and access to a personal vehicle to provide service within Prairie Mountain Health
* Demonstrated competence in prioritizing in a fast paced environment
* Demonstrated organizational skills, and the ability to work independently
* Demonstrated communication skills
* Demonstrated flexibility to facilitate changes in techniques and procedures
* Ability to display independent judgment
* Ability to respect and promote a culturally diverse population
* Ability to respect and promote confidentiality
* Ability to perform the duties of the position on a regular basis

POSITION SUMMARY

Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the registration and associated processing on the admission/ discharge/ transfer (ADT) system while adhering to provincial and regional Registration Guidelines and practices.

RESPONSIBILITIES:

Overview:

1. Admission/registration and associated processing on the admission/ discharge/ transfer (ADT) system adhering to provincial and regional Registration
   Guidelines and practices; processing admissions, registrations, transfers and discharges.
2. Collect complete and accurate demographic and financial data including provincial health coverage and/or related 3rd party insurance.
3. Access, update and prepare Allergy & Alerts reports for patients during registration.
4. Complete all necessary registration forms (i.e.; booking forms, financial forms, consent forms, provincial forms, releases, etc., as required).
5. Retrieve and update clinical health information including Allergy & Alerts.
6. Release information in accordance with PHIA and regional policy.
7. Accurately complete Birth Registration forms and transfers information into ADT.
8. Follow downtime procedures for registration of patients / maintenance of ADT Downtime system.
9. Reconciliation of ADT/Midnight census for admissions/discharges/transfers as well as copying and distribution following outlined procedures.
10. Coordinate completion and processing of death registrations.
11. Maintenance of Morgue Documentation, as required.
12. Maintain Spiritual Care Provider documents.
13. Inform funeral homes of release and completion of certificate of death, as required.
14. Coordinate Funeral Home access, as required.
15. Retrieve, document & lock up patient valuables, as required.
16. Maintaining an effective working relationship with the Utilization Coordinators and Nursing Supervisor regarding ADTs and appropriate bed placement, as required.
17. Run the 24-hour slate and notify wards of the next day’s admissions, as required.
18. Direct clients to appropriate areas.
19. Locate and retrieve records for the Emergency Department and admissions.
20. Retrieve and return all records in order.
21. Adhering to regional record processing practices to prepare and scan patient/clinical reports and place in regional chart sequence.
22. Operate switchboard to relay incoming calls.
23. Page physicians and staff using note pagers as well as overhead paging.
24. Assist staff, medical, and the general public in a kind and helpful manner.
25. Attend to various alarms at the Switchboard and notify the responsible department; Blood bank, Pharmacy, all CODES.
26. Quick, appropriate and immediate response to the “Emergency” phone, if applicable.
27. Respond to the buzzers for the various doors throughout the facility, if applicable.
28. Maintain control of the keys for the facility, as required.
29. Respond to patient inquiries via telephone.
30. Comply with Provincial Productivity Standards re: job performance.
31. Sundry duties as assigned.