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  • 45000.00 $ per year
  • 40.00 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

Benefits


We are currently looking for a Customer Service Representative.

This position requires bilingualism, as our headquarters are located in Ontario.

Role and Responsibilities:

  • Receive and process customer requests by phone, email, or in person.
  • Enter orders into the computer system (in-house system).
  • Provide the required information to customers regarding products or forward requests to the appropriate representatives.
  • Perform various follow-ups with customers and respond to requests from the head office.
  • Greet customers who come on-site and handle monetary transactions.
  • Perform various administrative tasks as needed.

What we offer:

Yearly salary starting from $45,000
Schedule from Monday to Friday, from 8 a.m. to 5 p.m., 40 hours/week.
10 sick days per year.
3 weeks of paid vacation after one year.
Group insurance, group RRSP, and yearly discretionary bonus.
We are easily accessible by public transportation.

Work environment

Work environmentsPlant Products Inc. - Québec0
Work environmentsPlant Products Inc. - Québec1
Work environmentsPlant Products Inc. - Québec2
Work environmentsPlant Products Inc. - Québec3

Requested skills

What we are looking for in a candidate:

  • Completed Secondary 5 or a DEP in horticulture (an asset).
  • Experience in customer service.
  • Ability to maintain a fast work pace during the busy season (spring and summer).
  • Basic proficiency in Word, Excel, and Outlook.
  • Functional spoken and written English.
  • Possess a valid work permit in Canada (mandatory)

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

High school

Diploma

DES

Completed

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Intermediate

Spoken languages

Fr : Advanced

En : Intermediate